Sr. Manager of Evaluation & Reporting

Lutheran Social Service of Minnesota•Saint Paul, MN

7d•Onsite

About The Position

The Sr. Manager of Evaluation & Reporting plays a critical role in developing, completing, and implementing, effective evaluation strategies for the Line of Service (LOS) and organization level, including, but not limited to, annual and multi-year plans, quarterly reports, and key performance indicators. The position manages, coordinates, and collaborates with LSS leaders and LOS team members on evaluation models and reporting. The position will play a key role in developing internal and external evaluation reports to demonstrate success of outcomes across various strategy plans.

Requirements

Bachelor’s degree in human services, management, related field OR relevant experience.
Minimum of 5 years’ experience in nonprofit (social/human services preferred) with a proven track record of success required.
Experience analyzing, interpreting, and presenting complex data and metrics to a variety of audiences.
Excellent organization, project management, and time management skills required.
Ability to work and prioritize independently according to a demanding, fast-paced, deadline-driven production schedule.
Strong computer proficiency with excellent command of Microsoft 365, and SharePoint.
Excellent oral, written, interpersonal, presentation, and persuasive communications skills; excellent research capabilities.
Extreme attention to detail and accuracy in reporting.
Ability to discern and implement a time-efficient project approach based on knowledge of various staff working styles (statewide and across lines of service).
Ability to work with key personnel at all levels within the organization.
Strong customer service and interpersonal relationship building skills are key.
Excellent initiative taker and problem-solving skills.
Familiarity with the diverse services LSS provides.

Nice To Haves

Experience of both qualitative and quantitative evaluation techniques is preferred.
Experience in evaluation design and implementation or reporting preferred.
Power BI experience a plus.

Responsibilities

Developing, completing, and implementing effective evaluation strategies for the Line of Service (LOS) and organization level, including annual and multi-year plans, quarterly reports, and key performance indicators.
Managing, coordinating, and collaborating with LSS leaders and LOS team members on evaluation models and reporting.
Developing internal and external evaluation reports to demonstrate success of outcomes across various strategy plans.