Sr. Claims Manager

AMSURG • Remote,

5d • Remote

About The Position

The Sr. Manager of Claims provides strategic leadership, operational oversight, and hands-on management of AMSURG’s claims portfolio within the Risk Management department. The role manages the end-to-end claims lifecycle, spanning Workers’ Compensation (40%), Property (40%), General Liability (10%), and Professional Liability (10%). It oversees claims from initial incident evaluation and carrier notification through resolution and litigation management, working with executive leadership, internal teams, and external partners.

This is a remote-first role. The position also provides claims-related expertise to corporate and center staff, analyzes claims data and loss runs to identify trends, and supports operational improvement, compliance, and risk management practices across the organization.

Requirements

• Bachelor’s degree from an accredited college or university.
• At least eight years of experience as a claims handler.
• Basic knowledge of claims processes, including litigated and non-litigated matters.
• Understanding of reserve setting, claim finances, and loss-run data analytics.

Nice To Haves

• Professional Liability, Workers’ Compensation, and Property claims experience.
• Strong knowledge of state or federal regulations and/or statutes regarding insured claims.

Responsibilities

• Evaluate and investigate reported incidents, allegations, and claims; independently assess liability, determine compensability, verify coverage, and manage carrier notifications.
• Partner with external insurance adjusters and defense counsel to guide defense strategies, optimize outcomes, and execute releases or payments within designated authority.
• Advance the claims function’s strategic vision and promote continuous improvement, operational excellence, high performance, and compliance.
• Advise corporate and center staff on claims matters, including Return-to-Work programs, subpoenas, and medical record requests.
• Analyze complex claims data and third-party loss runs to identify risk trends, develop actionable insights, and prepare ad hoc leadership reports.
• Collaborate with Finance, Legal, IT, Real Estate, and Operations to integrate risk management practices across the organization.

Benefits

• Paid time off, including 9 observed holidays and paid family leave; employees can earn 20 to 25 PTO days per calendar year depending on position.
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability benefits
• Healthcare, Dependent Care, and Limited Healthcare FSAs
• Transportation and Parking FSAs
• Health Savings Accounts
• Matching 401(k) plan
• Training and opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior