Sr. Manager - Network

MFS Investment Management • Boston, MA

4d • $106,500 - $186,400 • Hybrid

About The Position

The Network Sr. Manager is a senior technical and people leader accountable for the reliability, security, and evolution of enterprise network services. The role leads service strategy and serves as an escalation point, combining hands-on technical depth with ownership of standards, roadmaps, and measurable outcomes for a team of network engineers. In partnership with infrastructure, information security, and business stakeholders, the manager drives architecture-aligned solutions, operational resilience, and continuous improvement through automation, capacity planning, and proactive risk management.

The role develops and executes network services strategy, leads a high-performing engineering team, and oversees network solutions throughout their lifecycle. It is responsible for operational health, incident and problem management, security controls, engineering discipline, and delivery governance. The position also leads complex initiatives and provides direction during major incidents.

MFS describes its work environment as hybrid (remote/onsite). Applicants must currently be authorized to work in the United States on a full-time basis; sponsorship is not available.

Requirements

• Bachelor’s degree or equivalent experience in a related technical field.
• 8–12+ years of related Information Technology experience, with combined focus in areas such as LAN/WAN and remote office operations, Cisco routers and switches, network management and load-balancing platforms, network patching and cross-connect best practices and inventory control, or designing and building large data center networks.
• Experience mitigating network security issues and assisting other technical teams with security issues.
• Demonstrated experience leading and developing technical staff, including coaching, mentoring, and performance management, and driving outcomes in a 24/7 environment.
• Strong expertise in several areas including enterprise networking; routing and switching; data center networking; WAN and Internet connectivity; BGP, OSPF, and IPSEC; firewalls, IDS/IPS, SASE, and Zero Trust architecture; cloud networking, automation, monitoring, and observability; wireless networking; and voice and video technologies.
• Ability to interact, communicate, build relationships, and negotiate effectively with team members and senior management when responding to technical challenges.
• Strong problem-solving skills and ability to work effectively under pressure in a 24/7 environment.
• Currently authorized to work in the United States on a full-time basis; the position is not eligible for sponsorship.

Nice To Haves

• Bachelor’s degree or higher.
• Cisco, Aruba, Riverbed, Palo Alto, or Infoblox training or certifications.

Responsibilities

• Serve as an escalation point for the day-to-day operational health of network services, including reliability, incident and problem management, and continuous improvement of operational practices and metrics.
• Develop and retain a high-performing team of network engineers through coaching, goal setting, performance management, and career development, while fostering an inclusive, collaborative culture.
• Lead implementation and lifecycle management of network solutions aligned with enterprise architecture, security controls, resilience requirements, and business needs.
• Partner with stakeholders to develop and execute a network services roadmap, including modernization, automation, and technical debt reduction, and ensure delivery across scope, timeline, and quality.
• Drive engineering discipline through capacity planning, performance tuning, operational metrics, proactive risk identification and mitigation, and maintenance of documentation and controls.
• Identify and implement technology and automation opportunities to improve operational efficiency, reduce manual processes, and improve observability and monitoring.
• Ensure compliance with MFS Information Security controls, procedures, and standards; partner with Security and Audit stakeholders to address findings and maintain a strong controls environment.
• Translate broad objectives into actionable plans, establish prioritization and execution governance, and communicate status, risks, and tradeoffs to IT and business leadership.
• Lead complex initiatives and serve as an escalation point during major incidents, ensuring timely decision-making, stakeholder communication, and service restoration.

Benefits

• Competitive incentive bonus based on individual and company performance.
• MFS contributes an amount equal to 15% of base salary to a retirement account separate from the company-sponsored 401(k).
• Education assistance: $100 monthly contribution directly to a loan provider, up to a $10,000 lifetime maximum.
• Tuition reimbursement up to $8,000 annually.
• Access to discounted tutors and college coaches.
• Generous time off and fully paid leaves, including 20 weeks for maternity leave and 12 weeks for parental and caregiver leaves.
• Choice of medical and dental plans, with an employer contribution to a Health Savings Account.
• Tax-deferred commuter benefits and flexible spending accounts for medical and dependent care.
• Wellness programs, including wellness webinars, an employee assistance program focused on mental health, and a subsidized fitness benefit through Wellhub.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior