Sr. Manager, Network Policy Development & Contract Specialist

Capital One•McLean, IL

2d•Remote

About The Position

As the Sr. Manager, Network Policy Development & Contract Specialist, you will own the drafting, modernization, and development of the Discover Payment Network Operating Regulations and related publications. You aren't just writing rules; you are partnering with accountable executives to shape the future of our network policies, ensuring everything we publish is accurate, consistent, and transparent. This is a high-visibility role where you will regularly influence and engage with a wide range of cross-functional stakeholders, ensuring our internal rule change management, submission, and approval processes are flawlessly executed and documented.

Requirements

Bachelors Degree or Military Experience
At least 4 years of experience in contracts, risk assessment, or liability frameworks
At least 1 Year of People Management experience

Nice To Haves

Juris Doctor (JD), LLB or equivalent legal qualification or paralegal experience in contracts management
5+ years of experience in contracts, risk assessment, or liability frameworks
At least 3 years of People Management experience
Experience with payments network governance models, including participant obligations, enforcement mechanisms and change management processes

Responsibilities

Draft, maintain, and modernize network policies and operating rules. You’ll apply your legal acumen to ensure clarity, enforceability, and ironclad alignment with regulatory and contractual requirements.
Translate highly complex legal, technical, and operational requirements into clear, implementable rules for diverse stakeholder audiences. You excel at balancing legal precision with operational practicality.
Champion internal governance. You will ensure ongoing compliance with our strict rule change management, submission, and approval processes, keeping our documentation immaculate.
Build and maintain trusted relationships with peers and senior stakeholders across Legal, Risk, Compliance, Product, Technology, and Operations teams.
Embrace and develop your skills in modern technology—including AI-enabled tools where appropriate—to improve rule quality, data consistency, and operational efficiency, all while retaining clear human accountability.