Sr. Manager, Marketing Programs

Neurocrine Biosciences • San Diego, CA

5d • $158,100 - $216,000

About The Position

Neurocrine Biosciences is a leading biopharmaceutical company dedicated to discovering, developing, and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine, and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for various conditions, and a robust pipeline of compounds in clinical development. This role is responsible for driving all operations associated with the Peer-to-Peer (P2P) Speaker Bureau and promotional peer medical education programs for a particular brand. The position leads operational enhancements based on customer and market insights, provides analytical guidance and support for promotional speaker program activity, and leads strategic ad hoc projects.

Requirements

• BS/BA degree Business, Marketing, Life Sciences or similar field. AND 8+ years relevant commercial/marketing experience within the biotechnology/pharmaceutical industry OR MBA or other Master's Degree preferred AND 6+ years of related experience.
• Strong understanding of marketing operations within the pharmaceutical industry, including regulatory requirements and guidance related to development and use of promotional materials.
• Demonstrated proficiency with Veeva Vault or related system.
• Experience with multi-channel marketing campaign management systems.
• Demonstrated proficiency in the Microsoft Office, including PowerPoint, Word and Excel.
• Ability to manage multiple time-sensitive projects simultaneously.
• Superior organizational skills.
• Excellent attention to detail.
• Ability to communicate to a large group of people in a meeting setting.
• Excellent listening, and verbal and written communication skills.
• Aptitude for building positive working relationships.
• Ability to effectively manage multiple projects and vendors.
• Solid process, project management and facilitation skills managing cross-functional teams at varying levels.
• Strong problem solving and conflict resolution abilities.

Responsibilities

• Plays a key role in annual brand planning and tactical planning activities.
• Drive P2P system enhancements utilizing customer and market insights, e.g., industry benchmarking.
• Develop the Operations section of the P2P Quarterly Business Review (QBR) including results of quarterly audits and SLA performance.
• Responsible for product (i.e. INGREZZA, etc.) Advisory Board meetings including Needs Assessments, content, and logistics.
• Lead all operational processes associated with the Speaker Bureau, collaborating with internal stakeholders to identify gaps, establish priorities, and generate solutions to streamline processes and create efficiencies.
• Lead bi-weekly joint Marketing and Compliance meetings to align on process changes and resolve any outstanding issues.
• Manage the Speaker Network Portal and Speaker Select Portal including legal-only review of content changes.
• Acts as the subject matter expert and single point of contact for all metrics and analytics related to P2P programming.
• Monitor P2P agency partner Service-Level Agreements (SLAs), manage quarterly manual audits, monitor Tableau dashboards, and present results to applicable stakeholders.
• Monitor speaker cap report, identify issues, and respond to Compliance requests.
• Manage Agency Partner Business Operating Rules and Field User Guide; collaborate with Legal and Compliance to update, maintain, and disseminate relevant policies.
• Serves as the primary contact for Field Operations and SOSL team.
• Manage all speaker travel deviation requests.
• Owner and point of contact for the Medical Marketing agency partner Analytics Team.
• Manage Marketing Programs budget line item; meet expense and timing targets.
• Manage processes for field communication in collaboration with Sales Force Effectiveness.
• Develop and present Phase II and III Field Sales training content.
• Work collaboratively with Legal and Compliance to ensure adherence to all applicable guidelines and requirements.
• Other duties as assigned.

Benefits

• retirement savings plan (with company match)
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager