Sr Manager, Civil Programs

Airbus • Columbus, MS

5d • Onsite

About The Position

Airbus Helicopters, in Columbus, MS is seeking a Senior Manager, Civil Programs to oversee the end-to-end acquisition, completion, maintenance, and delivery of specialized aircraft across North American and global commercial markets. In this high-impact, high-visibility role, you will lead a 6 to 8-person team of program managers and direct cross-functional teams of up to 50 contributors across Engineering, Flight Test, Quality, and Procurement. Operating with high autonomy, you will manage complex project budgets, drive Earned Value Management metrics ($SPI$/$CPI$), and serve as the primary customer champion for elite mission profiles including Air Medical, Law Enforcement, Utility, and Corporate/PBA.

Requirements

• Bachelor’s degree in an Engineering or Program Management discipline, or equivalent experience (4 years).
• Ten (10)+ years' of experience in aerospace, manufacturing, or similar industry project management.
• Must be a US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license).
• Onsite 70% - 80% in Columbus, MS when not on travel.
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Daily Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Daily Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
• Daily Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment.
• Daily Carrying: able to carry documents, tools, drawings, electronic equipment up to 10lbs/5kgs.
• Daily Lifting: able to lift documents, tools, drawings, electronic equipment up to 10lbs/5kgs.
• Daily Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
• Occasionally Sitting: able to sit for long periods of time in meetings, working on the computer.
• Occasionally Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
• Daily Standing: able to stand for discussions in offices or on the production floor.
• Frequently Travel: able to travel independently and at short notice.
• Occasionally Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
• Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
• Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

Nice To Haves

• Knowledgeable in FAA regulations.
• Knowledge of aircraft completions, maintenance and repair, or equivalent.
• Financial experience for budgeting purposes.
• Technical experience to comprehend technical data packages.
• Project/Program Management Certification.

Responsibilities

• Work with various stakeholders to bring projects to completion on schedule, on budget and on quality.
• Ensure that all project team members understand the scope of their commitment and feel committed to their budget and schedule inputs.
• Guide customer through the aircraft acquisition and completion process.
• Focus on customer experience and manage to contract.
• Ensure customer satisfaction, in good times and in bad times.
• Develop project schedules in MS Project or Smartsheet – complete with predecessors, successors, planned and actual start- and finish dates, critical path analysis.
• Track Schedule Performance Indicator (SPI).
• Develop project budgets with inputs from functional departments.
• Track Cost Performance Indicator (CPI).
• Early involvement in the offer/proposal/sales phase.
• Support sales and offers teams with technical advice, e.g. configuration, compatibility etc.
• Full ownership of contract from early in the process all the way through completion.
• Based on market and customer demand work with the Sales & Marketing team to establish standard configurations as well as customer-specific configurations, and negotiate delivery of these airframes from the European production sites to meet delivery timelines.
• Drive efficiencies through a balanced mix of production-line and post-production installations.
• Review project schedules with project managers in the Commercial Programs department on a regular basis and update master schedule accordingly with actual start/finish dates.
• Work to ensure high customer satisfaction at delivery and adjust delivery process and environment accordingly, i.e. on-site and off-site deliveries, as well as different customer segments, e.g. PBA vs. Utility vs. ALE vs. AME.
• Take charge of non-recurring projects and tasks, such as: Product Improvements, Special Projects, New Product Developments, Entry into Service, Critical Projects (Supply chain issues of unusual magnitude that drastically limit the Commercial Programs department to deliver on its commitments, Quality issues of unusual magnitude that drastically limit the Commercial Programs department to deliver on its commitments).
• Mitigate drivers of customer dissatisfaction.
• Make a concerted effort to improve the delivery experience for all customers, with specific focus on PBA customers.
• In coordination with the Facilities, Sales/Marketing and Finance teams, support evolution of the delivery center with feasibility studies, business cases, project execution etc.
• Develop, monitor and measure individual and team performance metrics to ensure maximum efficiencies are achieved and individual performance is measured fairly and the same across functions.
• Provide leadership, expertise and support to team members.

Benefits

• Competitive base salary
• Incentive compensation which may include profit sharing schemes
• Retirement savings plan
• Ability to participate in an Employee Stock Ownership Plan (“ESOP”)
• Paid time off including personal time
• Holidays
• Generous paid parental leave program
• Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager