Sr. Manager, Key Accounts, Laboratory Products Group

Thermo Fisher Scientific • Pittsburgh, MA

7d • Hybrid

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. As a Senior Manager, Key Accounts at Thermo Fisher Scientific, you will foster strategic growth and build lasting partnerships with our most valuable customers across multiple market segments. You will serve as the primary point of contact for key accounts, developing and executing comprehensive strategies to expand our commercial relationships while delivering exceptional value through our industry-leading portfolio of products and services. Working in a collaborative, multi-team environment, you will partner across divisions to identify opportunities, develop innovative solutions, and ensure effective execution of account plans. You will establish and maintain executive-level relationships with customers while coordinating internal resources to achieve profitable growth and customer satisfaction. This role offers the opportunity to make a significant impact by helping our customers advance scientific discovery and improve healthcare outcomes.

Requirements

• Bachelors Degree plus 10 years of relevant commercial experience in life sciences, healthcare, or related industries
• Demonstrated success managing strategic customer relationships and achieving revenue growth
• Experience working effectively in multi-team organizations
• Advanced negotiation and contract management skills for complex, high-value agreements
• Strong financial acumen and analytical capabilities
• Excellent presentation, communication and interpersonal skills
• Ability to build and maintain executive-level customer relationships
• Experience coordinating cross-functional teams and resources
• Proficiency with CRM systems and Microsoft Office suite
• Strategic thinking and planning capabilities with focus on results
• Ability to travel 40-60% for customer engagement
• Comprehensive understanding of customer needs, market dynamics and competitive landscape
• Demonstrated success developing and implementing strategic account plans
• Strong project management and organizational skills
• Commitment to Thermo Fisher's values of Integrity, Intensity, Innovation and Involvement

Nice To Haves

• Masters Degree or MBA preferred, fields of Study: Business, Life Sciences, Engineering, or related field
• Additional relevant professional certifications valued

Responsibilities

• Foster strategic growth and build lasting partnerships with our most valuable customers across multiple market segments.
• Serve as the primary point of contact for key accounts, developing and executing comprehensive strategies to expand our commercial relationships while delivering exceptional value through our industry-leading portfolio of products and services.
• Partner across divisions to identify opportunities, develop innovative solutions, and ensure effective execution of account plans.
• Establish and maintain executive-level relationships with customers while coordinating internal resources to achieve profitable growth and customer satisfaction.
• Make a significant impact by helping our customers advance scientific discovery and improve healthcare outcomes.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager