Sr Manager, IT Project Management

McKesson•Mississauga, ON

4d•CA$102,500 - CA$136,700

About The Position

The Delivery Sr. Manager (M3) leads delivery managers, supervisors, and cross‑functional teams within a specialized functional area to ensure high‑quality execution of complex programs and initiatives. This role oversees planning, prioritization, and operational management of multiple delivery pipelines, ensuring alignment with McKesson’s organizational strategy, business priorities, and performance expectations. It defines departmental delivery goals, KPIs, and standards while monitoring progress and resolving delivery challenges. The Sr. Manager builds long‑range resource plans, delivery forecasts, and performance frameworks that guide execution excellence. The role collaborates closely with business partners, IT leadership, and other delivery functions to enable seamless end‑to‑end delivery and integration across teams. It fosters continuous improvement through standardization of methodologies, governance, and process enhancements. With ownership of departmental budgets, vendor partnerships, and strategic investments, the Sr. Manager ensures disciplined execution, operational scalability, and long‑term capability growth. Emphasizing leadership excellence, the role develops future delivery leaders and cultivates a trust‑based, inclusive environment that drives performance and accountability.

Requirements

Intermediate expertise in delivery management, program execution, operational planning, and performance measurement.
Strong understanding of delivery governance, regulatory expectations, and enterprise execution standards.
Ability to lead cross‑functional delivery portfolios and consult as a subject‑matter expert across teams and business areas.
Proficiency with delivery tools, portfolio management systems, workflow platforms, and performance analytics.
Advanced communication skills for developing executive‑level reporting, risk summaries, and strategic recommendations.
Leadership capability in managing managers, driving accountability, and shaping operational excellence across functions.
Strategic decision‑making skills to evaluate trade‑offs, guide mitigation strategies, and ensure alignment with business priorities.
Financial acumen to manage departmental budgets, forecasts, contracts, and vendor performance.
Behavioral proficiency at Sr. Manager level: Change Advocate, Customer & Business Driven, Collaboration & Partnership, Decision Making, Influencing Others, Innovative Thinking, Oral & Written Communication, Servant Leadership, Strategic Thinking.
Ability to drive continuous improvement, innovation, and long‑term maturation of delivery capabilities.
Bachelor’s degree or equivalent experience; typically 9+ years in delivery, program management, or operational leadership, with 1+ years managing managers or supervisors.
Experience overseeing complex delivery portfolios, resource plans, and cross‑functional execution in a large enterprise environment.
Exposure to regulated industries, delivery governance frameworks, and enterprise‑level reporting.
Demonstrated ability to influence senior leadership, manage budgets, and deliver measurable outcomes through high‑performing delivery teams.

Responsibilities

Lead development and execution of delivery strategies and operational plans supporting organizational goals and business outcomes.
Oversee planning and delivery of complex, cross‑functional projects, ensuring progress, quality, and alignment with strategic priorities.
Set departmental KPIs, standards, and performance expectations; monitor delivery metrics and intervene when risks arise.
Establish and enforce delivery governance structures, policies, and compliance requirements across teams.
Direct managers in resource planning, capacity management, and workforce optimization to support multiple delivery streams.
Drive adoption of delivery methodologies, tools, and continuous improvement practices to enhance operational efficiency.
Lead risk management activities—identify dependencies, assess impacts, and implement mitigation strategies across initiatives.
Optimize vendor partnerships, oversee technology investments, and evaluate solution effectiveness to maximize business value.
Oversee departmental budgets, forecasts, and financial performance; approve expenditures and provide financial insights to leadership.
Develop leadership talent through coaching, mentorship, succession planning, and ongoing capability development.