Sr. Manager, International Supply Chain Strategy

Fanatics Collectibles•Sunnyvale, TX

13d

About The Position

Fanatics Collectibles is building the global infrastructure to support the fastest-growing collectibles business in the world. We are looking for a Manager or Senior Manager of International Supply Chain Strategy to design and stand up end-to-end supply chain capabilities for new international markets—often from zero. This role will partner closely with Commercial, Drops, Product, Technology, Finance, Legal, and Operations teams to build scalable, compliant product flows that support highly anticipated launches, time-sensitive drops, and premium collector experiences. You will help determine how trading cards, sealed product, and other collectibles move from production to collectors across new geographies—at speed, at scale, and in compliance with complex international customs and import requirements. This is a highly visible role for someone who thrives in ambiguity, moves quickly, and enjoys building new supply chain models to support hyper growth.

Requirements

6–10+ years of experience in supply chain strategy, operations, logistics, or management consulting (level dependent)
Experience building or scaling supply chains in high-growth, launch-driven environments
Strong understanding of inbound logistics, fulfillment operations, order management, and reverse logistics
Proven ability to work cross-functionally and influence senior stakeholders without direct authority
Strong analytical and financial modeling skills, including cost-to-serve and scenario modeling
Comfortable operating in fast-paced, ambiguous environments with incomplete data

Nice To Haves

Supporting international expansion and cross-border supply chains
Exposure to customs, import/export compliance, or trade advisory work (hands-on expertise not required)
Experience working with international 3PLs, freight forwarders, and customs brokers
Experience in collectibles, e-commerce, DTC, marketplaces, or premium consumer goods
Familiarity with HS classification, valuation considerations, and country-specific import processes
MBA or advanced degree a plus

Responsibilities

Design end-to-end international supply chain models to support new Fanatics Collectibles market launches
Build product flows from the ground up, including inbound logistics, inventory positioning, fulfillment, and returns
Partner with Commercial and Drops teams to translate product strategies, launch calendars, and growth targets into executable supply chain plans
Balance speed, cost, service, scalability, and risk to support high-velocity launches and sustained growth
Define inbound transportation strategies for trading cards and collectibles, including factory-to-market flows, cross-border movement, and regional distribution
Design inbound flows that navigate complex customs clearance, regulatory requirements, and market-specific import processes
Develop processes to support launch-based inbound spikes, limited runs, and demand surges tied to drops
Partner with Finance and Commercial teams to model landed cost, margin impact, and working capital implications
Develop contingency plans for customs delays, inspections, or regulatory changes that could impact launch timing or inventory availability
Design cross-border supply chain strategies that comply with country-specific customs, import, and regulatory requirements for collectibles
Partner with Legal, Tax, Finance, and external advisors to determine optimal import structures, entity usage, and compliance approaches for new markets
Define customs clearance strategies, documentation requirements, and broker models to support high-speed launches and ongoing operations
Evaluate duties, taxes, fees, and other trade costs and incorporate them into landed cost, pricing, and margin models
Anticipate and mitigate customs-related risks (holds, delays, inspections, seizures) that could impact customer experience or business performance
Build repeatable playbooks for entering new countries while accounting for local regulatory nuances
Partner with Technology teams to define order management system (OMS) requirements that support collectibles-specific needs, including drops, allocations, customer promise logic, and fraud controls
Ensure inventory visibility, order routing, and fulfillment logic align with market-specific constraints and customer expectations
Identify system or process gaps that could limit international growth and drive solutions through tooling, configuration, or new capabilities
Identify, evaluate, and onboard international fulfillment and logistics partners capable of handling high-value collectibles
Design fulfillment models that support launch-day volume spikes, rapid order turnaround, and premium packaging requirements
Lead RFPs, partner selection, and business case development for new markets and capacity expansions
Define SLAs, performance metrics, and escalation models to protect customer experience during peak demand
Evaluate partners based on their ability to support local customs, regulatory, and compliance requirements
Design returns, replacements, and exception-handling processes appropriate for collectibles, including damaged product, lost shipments, missing hits, and fraud scenarios
Partner with Customer Service and Commercial teams to ensure supply chain decisions protect collector trust and brand reputation
Develop market-specific solutions for customer issues, regulatory requirements, and edge cases
Serve as the supply chain strategy lead for international expansion within Fanatics Collectibles
Act as a connective tissue between Commercial, Product, Technology, Finance, Legal, and Global Operations teams
Lead pilots, launch readiness activities, and post-launch retrospectives
Identify opportunities to standardize, scale, and industrialize solutions as markets mature