Sr. Manager, Human Resources

Healthcare Management Administrators•Bellevue, WA

17h•$155,000 - $185,000•Hybrid

About The Position

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
SPHR, SHRM-SCP, or equivalent advanced certification required.
8-10+ years of progressive HR experience.
5+ years managing HR teams and HR leaders.
Experience developing enterprise-wide HR programs and strategies.
Demonstrated success advising senior executives on workforce and organizational matters.
Experience leading change management, organizational development, and complex employee relations matters.
Advanced knowledge of employment law, HR strategy, and organizational effectiveness.
Advanced knowledge of developing company compensation and total rewards strategies.
Executive presence and ability to influence across all levels of the organization.
Strong business acumen and strategic thinking capabilities.
Ability to translate organizational goals into scalable people solutions.
Exceptional leadership, coaching, and change management skills.
Strong analytical and data-driven decision-making abilities.

Responsibilities

Develop and execute enterprise-wide People Operations strategies aligned with organizational goals.
Serve as a trusted advisor to executives and senior leaders on workforce planning, organizational design, employee engagement, talent development, and change management initiatives.
Lead long-term HR roadmap planning and operational maturity initiatives to help scale company during growth while maintaining strong culture and values.
Evaluate organizational trends and recommend future-focused workforce solutions.
Provide executive oversight for payroll, benefits, leave administration, onboarding, performance management, employee relations, compliance, and HR operations.
Ensure programs are scalable, compliant, efficient, and aligned with HMA's strategic objectives.
Establish governance, service models, metrics, and continuous improvement frameworks across HR programs.
Lead vendor relationships and strategic partnerships affecting People Operations.
Direct the resolution of complex and sensitive employee relations matters involving legal risk, executive-level concerns, organizational restructuring, or regulatory implications.
Partner with legal and executive leadership on investigations and employment-related risk management.
Develop proactive strategies to strengthen workplace culture and reduce organizational risk.
Own enterprise people leader development strategies, leadership training programs, succession planning processes, and talent reviews.
Design programs that strengthen leadership capability, accountability, engagement, and performance.
Lead initiatives focused on organizational effectiveness, change readiness, and cultural alignment.
Support executive coaching and leadership team development efforts.
Champion HMA's People First philosophy and ensure cultural consistency across a remote workforce.
Oversee employee engagement strategy, recognition programs, retention initiatives, and workforce experience improvements.
Sponsor major employee communication and culture-building initiatives.
Act as a visible organizational leader and representative of HMA's values.
Use workforce analytics and business insights to guide decision-making and strategic recommendations.
Oversee audits, compliance programs, policy development, and employment law updates.
Present HR metrics, trends, and recommendations to executive leadership.
Lead enterprise change initiatives, acquisitions, restructures, or large organizational projects as needed.
Develop and execute the People Operations technology and process improvement strategy, ensuring systems and workflows scale with organizational growth and business needs.
Lead enterprise-wide HR transformation initiatives, including automation, digital enablement, workforce analytics, and AI-driven solutions that enhance operational effectiveness and employee experience.
Evaluate emerging technologies and establish governance for the responsible, secure, and compliant use of AI within People Operations.
Partner with executive leadership and IT to prioritize technology investments, optimize HR platforms, and drive adoption of innovative solutions across the employee lifecycle.