Sr. Manager, Head of Global Gift Card Strategy
Fanatics Inc.•New York, NY
•$165,000 - $190,000•Hybrid
About The Position
Fanatics is seeking a Head of Global Gift Card Strategy, responsible for developing and driving the business and product strategy, marketing, and expansion opportunities to drive tangible outcomes toward long-term strategic goals. This role sits at the center of the gift card organization, providing the strategic framework and analytical horsepower that enables each functional team — Business Development, Operations, Marketing, Product, and Account Management — to operate with clarity and alignment. This role reports into the SVP, Gift Cards and offers exceptional visibility across the organization and exposure to high-impact strategic and operational initiatives.
Requirements
- 5–8 years of progressive experience in strategy, business development, management consulting, or a related field; experience in gift cards, payments, fintech, or e-commerce is a strong plus
- Demonstrated ability to develop strategic frameworks and translate complex, ambiguous problems into clear, actionable recommendations
- Strong analytical and financial modeling skills; comfortable working with large datasets and building compelling, insight-driven narratives
- Proven ability to work cross-functionally and influence without authority in a fast-paced, matrixed organization
- Excellent written and verbal communication skills, with experience presenting to, engaging, and influencing senior stakeholders and cross-functional partners
- Highly organized with strong project management instincts and the ability to manage multiple priorities simultaneously
- A builder’s mindset — comfortable operating with ambiguity and energized by the opportunity to shape something from the ground up
- Advanced proficiency in Excel and PowerPoint, with experience delivering executive-ready narratives and recommendations
- Ownership mindset, strong work ethic, and natural curiosity to proactively identify and pursue opportunities beyond what is explicitly requested
- Collaborative, relationship-driven leader who thrives in ambiguity, manages competing priorities effectively, and balances strategic thinking with hands-on execution
- Passion for the sports fandom space
- Ability to work in the NYC office 4 days per week
Responsibilities
- Lead the development and ongoing management of the global gift card program strategy, including business, marketing, operations, product, international expansion, and organic and inorganic growth opportunities
- Own the annual strategic planning process, including goal setting, roadmap development, and alignment across functional teams
- Conduct market research, competitive analysis, and opportunity assessments to identify opportunities to scale and inform strategic direction
- Build business cases, strategic recommendations, and KPIs for key initiatives, and present findings to senior leadership
- Collaborate with our Bizdev lead on strategic initiatives and business development opportunities
- Own integrated revenue and expense analysis, financial forecasting, and modeling; translate insights into clear, actionable recommendations using ROI and comparative analyses
- Partner with data providers and technology teams to ensure decision-critical data is accurate, automated, and delivered in a timely manner; own and lead operational, product, and data projects across the organization for the gift card business
- Manage multiple, competing priorities while providing steady leadership in fast-moving or ambiguous situations
- Own and drive end-to-end execution and project management across complex strategic initiatives and cross-functional workstreams
- Collaborate with internal and external business leaders and stakeholders to support strategic gift card initiatives
- Serve as a strategic partner and analytical resource to the Business Development, Operations, Marketing, Product, and Account Management teams, helping each vertical operate more effectively
- Develop frameworks, models, and analyses that support decision-making and prioritization across the gift card program
- Help identify and sequence cross-functional initiatives to maximize program impact and ensure alignment against shared goals using data, financial, and risk-reward analyses
- Track, synthesize, and report on program performance metrics across all verticals, translating data into actionable insights and recommendations for leadership
- Travel occasionally as required
Benefits
- For information about our benefits, please visit https://benefitsatfanatics.com/
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
