Sr. Manager, Global Sales Business Partners

Twilio

3d•$141,520 - $208,000•Remote

About The Position

We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth. The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations. Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product.

Requirements

8+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

Nice To Haves

Specify education, previous job experience, certifications, technical skills and soft skills required.
Specify education, previous job experience, certifications, technical skills and soft skills required.

Responsibilities

Lead the execution of multiple rhythms of our operating cadence with Global Sales leaders.
Foster a high-performance culture focused on collaboration, accountability and growth.
Partner with each BP in our organization, and other roles in the broader organization, to support leadership requests, drive high impact projects and ensure alignment of deliverables across different regions.
PM the highest level reviews of Sales Performance, ensuring data is populated, accurate, insights are entered by multiple stakeholders, and deliverable within the timeline.
Provide business performance insights; facilitate decision-making.
Produce recurring & ad hoc exec business updates.
Engage & deliver on localized planning & sales ops activities.
Drive local implementation & adoption of transformational programs and sales initiatives
Identify, plan and execute according to local needs.
Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business.
Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.
Work in close alignment with the BP leadership on standardizing deliverables and operations.