Sr. Manager, Global Process Owner
About The Position
This role is responsible for translating enterprise process strategy into global process priorities and operating plans. The Sr. Manager, Global Process Owner will lead global governance routines, decision forums, and escalation paths, ensuring role clarity, accountability, and consistent execution across various roles. The position drives the prioritization of process initiatives and investments based on business impact and capacity, partnering with leadership across operations, supply chain, finance, and IT to align process direction and business requirements. Key responsibilities include overseeing the adoption of global standards, providing visibility into enterprise process performance trends, enabling transformation beyond stabilization, and developing leaders in process ownership and governance. The role also involves resolving cross-process or cross-functional conflicts and ensuring processes and supporting systems evolve to support business growth.
Requirements
- Bachelor's degree in business or related field and/or 10–15+ years of experience in operations, supply chain, transformation leadership, or process management
- Ability to prioritize initiatives across multiple process domains and organizational needs
- Ability to evaluate global impact of process decisions across teams and locations
- Ability to align strategic direction with execution through subordinate leaders and individual contributors
- Ability to assess performance through KPIs, trends, and operational data
- Ability to make decisions in ambiguous situations with incomplete or conflicting information
- Ability to anticipate downstream impacts of governance, resource, and process changes
- Ability to balance standardization with practical business execution needs
- Ability to influence leadership decisions without relying solely on direct authority
Responsibilities
- Translate enterprise process strategy into global process priorities and operating plans for assigned domains
- Lead global governance routines, decision forums, and escalation paths across assigned process areas
- Ensure role clarity, accountability, and consistent execution across Managers, Sr. Global Process Owners, and site-connected BPO roles
- Drive prioritization of process initiatives and investments based on business impact and capacity
- Partner with leadership across operations, supply chain, finance, and IT to align process direction and business requirements
- Oversee the adoption of global standards and provide visibility into enterprise process performance trends
- Enable transformation beyond stabilization by reinforcing structured improvement and scalable operating practices
- Develop leaders and elevate organizational capability in process ownership, governance, and execution discipline
- Resolve cross-process or cross-functional conflicts that require global leadership intervention
- Ensure processes and supporting systems continue to evolve in support of business growth and performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
