O2C Global Process Owner

Gates Corporation • Denver, CO

2d • $150,000 - $165,000 • Hybrid

About The Position

As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located in our Rochester Hills or Denver office, you will be the Order To Cash (O2C) Global Process Owner. Accountable for defining end-to-end O2C strategy, policy, technology-driven process design, and cross functional stakeholder alignment across manufacturing, sales, customer service and shared services teams.

Requirements

• 8-12 years of AR or O2C management experience
• Bachelor’s degree in finance, accounting or related field
• Relationship building, stakeholder influence and communication
• Strategic thinking, problem solving and ability to set process vision and translate it into policy and roadmaps
• AR/O2C Process design and improvement expertise, including experience with automation, process mining, analytics and AI/GenAI use cases
• Strong background in ERP systems and O2C automation tools
• Change management and capability to design roll-outs, adoption plans and incentives for service delivery teams and business stakeholders.
• Ability to define and govern metrics, scorecards and data stewardship
• Proven track record using process mapping, process mining, root-cause analysis, and building business cases linking process improvement to cash/ROIC outcomes

Responsibilities

• Manage cash application and accounts receivable teams in US, Mexico and Canada
• Manage cost center budgets and forecasting as necessary
• Define O2C strategy, policy and the roadmap to achieve agreed definitions of process excellence
• Lead technology-driven process design and identify/commission automation, analytics, AI/GenAI, and other solutions to improve billing, collections, dispute resolution and cash application
• Influence and align stakeholders across finance, sales, customer service, supply-chain and IT to secure funding, adoption and operational changes
• Establish shared, owned and segmented metrics and scorecards (i.e., cash flow/DSO and underlying drivers like invoice creation time, time in collections, cash application rates) and ensure metrics are shared and owned across teams
• Oversee root-cause analysis, process modeling, segment analysis and prioritization of initiatives across technology, data, policy and people
• Coordinate with product owners/finance product managers for O2C enabling technologies, ensuring product owners have at least an indirect reporting relationship to the GPO

Benefits

• Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior