Sr Manager - Global Process Owner P2P

Brink's Inc • Coppell, TX

2d

About The Position

The Procure-to-Pay (P2P) Global Process Owner (GPO) is responsible for defining, standardizing, and governing end-to-end P2P processes across Brink’s global operations. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness. Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. The role plays a key leadership role in transformation initiatives, including Coupa deployment and the adoption of a global “No PO, No Pay” operating model.

Requirements

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
• Proven success operating within retained, shared services, and outsourced service delivery models.
• Strong process design, governance, operational excellence, and performance management capabilities.
• Excellent stakeholder management and influencing skills across global and cross-functional environments.
• Strong analytical, problem-solving, and continuous improvement mindset.

Nice To Haves

• Experience working in complex, matrixed, multinational organizations preferred.

Responsibilities

• Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
• Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.
• Drive standardization while ensuring compliance with local regulatory requirements where applicable.
• Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.
• Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
• Drive accountability for service delivery performance and process adherence across the enterprise.
• Translate Procurement and Finance policies into standardized operating processes and control requirements.
• Ensure adherence to approval authorities, financial controls, audit requirements, and the global “No PO, No Pay” policy.
• Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.
• Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.
• Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.
• Drive technology-enabled process simplification and operational efficiency.
• Define and maintain accountability across retained teams, GSS operations, and MSP partners.
• Establish clear process ownership, service boundaries, SLAs, and escalation paths.
• Lead service governance activities to ensure effective execution and continuous performance improvement.
• Partner with Data Management and Reporting teams to ensure the accuracy and integrity of supplier master data and catalog governance.
• Support consistent data structures that enable reliable reporting, analytics, and operational execution.
• Lead global process transformation initiatives focused on automation, workflow optimization, and simplification.
• Identify opportunities to reduce manual effort, improve first-time-right processing, and increase touchless transactions.
• Drive adoption of best practices across markets and service delivery teams.
• Partner with Procurement, Finance, IT, and regional leaders to drive adoption of standardized processes.
• Lead change management, communications, training, and knowledge management activities that support transformation objectives.
• Build strong relationships across functions to ensure alignment and sustainable process outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager