Global Procure to Pay (P2P) Manager

Informa Group Plc. • Newton, MA

5d • $90,000 - $130,000 • Hybrid

About The Position

The Global Procure to Pay (P2P) Manager is responsible for overseeing the end-to-end procure-to-pay process, including invoice processing, vendor management, and payment operations. This role ensures efficient, compliant, and cost-effective P2P operations while driving process improvements and maintaining strong vendor relationships. This position will report to the Director of Global Shared Services.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• 15+ years of progressive experience in procure-to-pay, accounts payable, or procurement operations
• Minimum 10 years in a management or supervisory role
• Experience managing end-to-end P2P processes in a large multi-national organization
• Background in process improvement and automation initiatives
• Experience with ERP system implementations or upgrades
• Expert knowledge of P2P processes, best practices, and controls
• Proficiency with ERP systems (SAP, Oracle, Workday, NetSuite, etc.)
• Advanced Excel skills including pivot tables, VLOOKUP, and data analysis
• Understanding of accounting principles and general ledger integration
• Knowledge of e-procurement and e-invoicing technologies, including global compliance requirements for indirect tax
• Strong understanding of procurement and accounts payable principles
• Excellent analytical and problem-solving abilities
• High attention to detail and accuracy
• Strong project management and organizational skills
• Excellent communication and stakeholder management abilities
• Ability to influence and negotiate effectively
• Change management and process improvement mindset
• Leadership and team development capabilities
• Customer service orientation
• Ability to work under pressure and meet tight deadlines

Nice To Haves

• Professional certifications preferred (e.g., Certified Accounts Payable Professional (CAPP))
• Public company or highly regulated industry experience preferred

Responsibilities

• Manage vendor invoice intake, approval workflows, validation, coding, and processing
• Ensure timely and accurate vendor payments while optimizing cash flow
• Monitor and manage payment terms, early payment discounts, and vendor payment schedules
• Manage all aspects of employee expense reimbursement processes
• Develop and maintain strong relationships with key vendors and suppliers
• Manage vendor onboarding, setup, and master data maintenance
• Negotiate payment terms and resolve vendor disputes
• Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries
• Maintain vendor compliance with company policies and contractual obligations
• Support strategic sourcing initiatives and supplier consolidation efforts
• Ensure compliance with company policies, procurement guidelines, and financial controls
• Maintain SOX compliance for P2P processes and internal controls
• Implement and monitor segregation of duties and approval hierarchies
• Manage audit requirements and support internal/external audits
• Ensure tax compliance including 1099 reporting and VAT/GST requirements
• Maintain proper documentation and audit trails for all transactions
• Monitor and prevent duplicate payments and fraud risks
• Identify and implement process improvements to increase efficiency and reduce costs
• Drive automation initiatives including e-invoicing, workflow automation, and touchless processing
• Develop and document standard operating procedures and best practices
• Lead P2P system implementations, upgrades, and optimization projects
• Implement key performance indicators (KPIs) and metrics to monitor P2P performance
• Champion digital transformation initiatives within the P2P function
• Lead, mentor, and develop P2P team members
• Conduct performance reviews and provide ongoing coaching and feedback
• Manage workload distribution and resource allocation
• Foster a culture of continuous improvement and customer service excellence
• Provide training on P2P systems, policies, and procedures
• Prepare and analyze P2P metrics including cycle times, processing costs, and accuracy rates
• Generate reports on spending patterns, vendor performance, and payment analytics
• Support month-end, quarter-end, and year-end close processes
• Provide accrual reporting and analysis for outstanding liabilities
• Monitor aging reports and resolve outstanding items
• Support budgeting and forecasting activities with spend data and analysis
• Partner with procurement, finance, operations, and business units
• Serve as primary point of contact for P2P-related inquiries

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer with a philanthropic organization
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Manager