Sr. Manager, Global External Operations

The Clorox Company • Durham, NC

3d • $88,900 - $204,900 • Hybrid

About The Position

As a Senior Manager of Cleaning External Manufacturing, this individual will provide operational leadership for complex and strategic innovation initiatives, while identifying yearly cost reduction opportunities in collaboration with our external manufacturing partners to generate additional value. Essential success attributes for this role include delivering high-quality results, fostering a positive workplace culture through employee engagement and empowerment, achieving productivity improvements via enhanced efficiency and simplification, and managing external manufacturing performance against critical KPIs to ensure supply chain agility and cost consistency.

Requirements

• 6+ years of experience in manufacturing, operations, planning, or logistics environments.
• Bachelor’s degree (BS/BA) in Supply Chain, Engineering, Business, or a related field preferred, or equivalent work experience.
• SAP (ERP/MRP) experience.
• Strong expertise in SOX compliance, internal controls, and audit processes.
• Proven track record managing inventory accuracy programs, including cycle counts and reconciliation processes.
• Ability to lead, empower, and influence others.
• Ability to thrive in and provide direction through ambiguity.
• Self‑directed and able to work toward corporate and Business Unit objectives.
• Proven strength in analysis, root cause identification, and problem solving.
• Demonstrated ability to implement and sustain process improvements.
• Strong communication, interpersonal, and relationship‑building skills.
• Understanding of continuous improvement and Lean methodologies.
• Experience with SOX compliance and inventory management.
• Working knowledge of quality systems and process capability.
• Strong understanding of supply chain and manufacturing principles.
• Customer‑service oriented mindset.

Nice To Haves

• Willingness to travel up to 40% if needed

Responsibilities

• Drive operational excellence across external manufacturers to deliver key KPIs for the Business Unit’s external manufacturing portfolio.
• Ensure supply assurance and predictability by managing On Time in Full (OTIF) and schedule adherence to meet planning requirements.
• Ensure Critical‑to‑Quality (CTQ) attributes and requirements are fully understood and adhered to at all co‑pack locations.
• Understand Vista/Elevate and the impact to the EM network.
• Support change management across the Cleaning team and with our EM partners
• Deliver SOX‑required audits, cycle counts, and inventory maintenance activities.
• Leverage Clorox business and manufacturing best practices in the management of contract sites.
• Actively participate and serve as the “Make” lead on commercialization teams.
• Partner with Procurement, Production Services, and Quality on the New Site Assessment Team, providing a single technical voice on site selection.
• Work in concert with Procurement to manage site relationships and performance from contract renegotiation through site closures.
• Provide leadership and support for continuous improvement and strategic projects within both the Business Unit and external manufacturers.
• Monitor and track operational performance metrics for suppliers and external manufacturers, incorporating input from Manufacturing, QA, and Technical Services.
• Escalate critical or recurring issues to Procurement and GQA.
• Perform required tasks related to Quality Notifications.
• Support daily external manufacturer (EM) troubleshooting.
• Support all required inter‑company transactions as they relate to Cleaning.
• Ensure rolling volume forecasts are communicated with external manufacturers to confirm production availability.
• Work with the Planning/MSM team on supplier forecasts for unbundled EOMs.
• Perform VIM invoice research and approval.
• Lead SAP master data activities.
• Lead cycle count processes with SAP reporting.
• Actively engage and participate in key external manufacturing and supply chain forums (Triangle Calls, Gap closure meetings, QBRs, project calls, etc.).
• Partner with cross‑functional teams to influence and implement improvements and ensure successful change management.
• Ensure a One External Manufacturing voice with cross‑functional partners and stakeholders.

Benefits

• Robust health plans
• Market-leading 401(k) program with a company match
• Flexible time off benefits (including half-day summer Fridays depending on location)
• Inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree