Sr. Manager, Global Benefits

McAfeeFrisco, TX
$124,380 - $204,330Hybrid

About The Position

Reporting to the Head of Global Compensation & Benefits, the Sr. Manager, Global Benefits will lead the execution, administration, and continuous improvement of global benefits programs across 29 countries, ensuring consistent, compliant, and high-quality delivery that supports employee experience and operational efficiency. Come make your mark as a leader on a passionate and diverse HR team. We prefer candidates located in the Dallas/Frisco marketplace. We will only consider candidates currently in the United States and are not offering relocation assistance at this time.

Requirements

  • 10+ years of global benefits experience in an enterprise environment, with a strong emphasis on operations and program administration at scale.
  • Demonstrated success leading high-volume, high-complexity benefits operations with a focus on accuracy, compliance, and execution.
  • Experience managing audits, controls, and compliance-related processes, including interaction with senior leadership and external partners.
  • Strong vendor management and issue resolution capabilities, with a focus on accountability and service delivery.
  • Highly detail-oriented with a strong operational mindset, including a bias toward process discipline, documentation, and continuous improvement.
  • Strong analytical and problem-solving skills, including ability to identify operational risks and implement scalable solutions.
  • Comprehensive understanding of global benefits administration, systems, and regulatory environments.
  • Ability to operate effectively in a fast-paced and globally distributed environment.
  • Ability to travel up to 10% as needed.

Responsibilities

  • Lead the day-to-day global delivery and administration of employee benefits programs, ensuring accurate, timely, and compliant execution across all regions and vendors
  • Establish and drive operational excellence standards, including documented processes, controls, and service-level expectations to ensure consistent program execution at scale.
  • Oversee global benefits operations, including enrollment processes (U.S. Open Enrollment, 401(k), etc.), eligibility management, data integrity, and vendor transactions.
  • Build and manage a high-performing benefits operations team, focused on execution quality, accountability, and continuous improvement, while developing team capability and ownership.
  • Own vendor performance management, including brokers, TPAs, and insurers, ensuring service levels are met, issues are escalated and resolved, and operational delivery is aligned to expectations.
  • Partner cross-functionally with Payroll, HRIS, Accounting, Legal, and Tax to ensure accurate data flow, reporting integrity, and compliance with financial and regulatory requirements.
  • Drive process improvement and issue resolution, including root cause analysis of errors and implementation of corrective actions to prevent recurrence.
  • Ensure ongoing compliance with global benefits regulations, proactively managing audits, documentation, and adherence to local requirements in partnership with regional stakeholders.
  • Maintain accurate records, controls, and reporting, supporting financial audits, internal controls, and governance requirements, including those tied to Board-level reviews as needed.
  • Deliver clear and effective employee communications that support understanding and proper utilization of benefits programs across diverse geographies.
  • Support M&A integration and due diligence activities, focusing on operational readiness, transition execution, and program alignment.

Benefits

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
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