Global Benefits Manager

AGCO • Duluth, GA

2d • Hybrid

About The Position

The Global Benefits Manager leads a lean team and partners closely with HR, vendors, and external advisors to design competitive benefit programs, manage regulatory compliance, oversee vendor performance, and continuously improve benefits operations. Acting as a trusted advisor, this role drives program excellence through strong governance, data-informed decision-making, and a focus on service quality and employee experience.

Requirements

• Bachelor’s degree or equivalent experience required with 7+ years of progressive experience in U.S. benefits and leave administration; Canada experience preferred.
• Prior people's leadership experience, with success managing small teams or leading work in a lean environment.
• Ability to balance strategic priorities with oversight on operational delivery.
• Deep expertise in health & welfare plans, leave of absence programs, and regulatory compliance (ERISA, ACA, COBRA, HIPAA, FMLA, ADA, etc.).
• Strong knowledge of the benefits of plan design, funding strategies, and vendor management.
• Proficiency in SAP, benefits administration platforms, and Microsoft Office tools.
• Strong communication, analytical, and problem-solving skills.
• High level of discretion and professionalism in handling sensitive information.

Nice To Haves

• Experience working in a global or matrixed organization preferred.

Responsibilities

• Lead the development, implementation, and continuous improvement health, welfare, and leave programs for the U.S. and Canada.
• Evaluate plan competitiveness using benchmarking and market intelligence.
• Support plan design decisions through analysis of cost, utilization, and market trends.
• Lead and develop a lean team of two direct reports with clear priorities and expectations.
• Guide daily benefits and leave operations to ensure accurate, timely, and compliant service delivery.
• Maintain visibility into daily operations and step in as needed to resolve issues and ensure continuity.
• Develop and maintain benefits policies, procedures, governance documentation, and operational controls.
• Set service standards, track performance metrics, and drive continuous improvement.
• Ensure full compliance with federal, state, provincial, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and applicable Canadian regulations.
• Oversee audits, reporting, and regulatory filings.
• Review and interpret plan documents, policies, and legislative changes to ensure compliant administration.
• Partner with brokers, carriers, TPAs, and vendors to evaluate plan performance, renewals, utilization trends, and cost containment opportunities.
• Manage SLAs and ensure vendor accountability and service quality.
• Oversee outsourced service providers supporting back-office administration, ensuring service delivery meets agreed SLAs, quality standards, and compliance requirements.
• Partner with vendors to optimize processes, improve efficiency, and resolve escalated operational issues.
• Champion a seamless and positive employee benefits experience.
• Oversee communications strategy, including open enrollment and ongoing education.
• Serve as an escalation point for complex or sensitive employee and business issues.
• Optimize use of HRIS (SAP), benefits administration, and leave management systems.
• Identify process gaps and implement scalable, efficient solutions.
• Leverage data, reporting, and analytics to inform decisions and enhance program effectiveness.

Benefits

• Health care and wellness plans
• Dental and vision plans
• Flexible and virtual work options (where available)
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing education
• Life insurance and other supplemental insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager