Sr Manager, Enterprise Batch Services
About The Position
Enterprise Batch Services plays a critical role in supporting the stability, reliability, and scalability of Schwab’s transaction processing environment. As a Senior Manager, Enterprise Batch Services, you will lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms that support millions of client transactions and business-critical processes. In this highly visible leadership role, you will drive the secure and reliable execution of enterprise batch workloads, collaborate closely with application support and infrastructure teams, and lead continuous improvement initiatives that enhance operational efficiency and resilience. Success in the role requires strong leadership, problem solving, decision making, cross-functional collaboration, and a commitment to developing team capabilities while ensuring service stability in a fast-paced, high-volume environment. Your work will directly support Schwab’s ability to deliver dependable services and exceptional outcomes for clients.
Requirements
- 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments
- 3+ years of leadership experience managing technical teams or operational support functions
- Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support
- Experience supporting large-scale, high-volume production environments with critical business processing requirements
- Demonstrated ability to troubleshoot complex operational issues, perform root cause analysis, and drive timely resolution
- Experience collaborating across technology, infrastructure, and application support teams
- Strong problem solving, communication, and decision-making skills
Nice To Haves
- 5+ years of experience supporting enterprise scheduling functions within financial services or similarly regulated industries
- Experience with mainframe technologies including JCL, JES/SDSF, ISPF, CA-ESP, or CA11
- Experience supporting UNIX, Linux, and Windows environments
- Experience with file transfer technologies such as NDM, FTP, SFTP, PGP/FTP, or NFS
- Experience with Unix Shell Scripting, Perl, SQL, Oracle, MS SQL Server, PostgreSQL, or Hadoop
- Knowledge of backup and recovery, high availability, disaster recovery, clustering, networking, LDAP, or SSL technologies
- Experience driving process improvement, automation, and operational efficiency initiatives
- Strong presentation, technical documentation, and stakeholder communication skills
- Familiarity with AI-enabled tools and technologies that support operational effectiveness
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
Responsibilities
- Lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms.
- Drive the secure and reliable execution of enterprise batch workloads.
- Collaborate closely with application support and infrastructure teams.
- Lead continuous improvement initiatives that enhance operational efficiency and resilience.
- Mentor team members, build technical capability, and support knowledge transfer initiatives.
Benefits
- In addition to the salary range, this role is eligible for bonus or incentive opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
