Sr. Manager, Distribution Center Operations
About The Position
The Senior DC Operations Manager will lead a group of operations and facilities managers to ensure all operational targets are met while continually adjusting and adapting to the changing job priorities. Balancing workloads between all warehouse departments is necessary in maximizing workflow, to meet customer commitments and deadlines, establishing building goals are important. In partnership with the building Director and peers, preparation for the multiple business cycles throughout the year is a primary responsibility. This is a growth role allowing the Senior Operations Manager to lead the facility when the Director is not on-site. This is an on-site position based in our Solon, OH Distribution Center. At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Requirements
- Bachelor’s Degree – preferred
- 6+ years of senior leadership experience in a warehouse environment
- Experience maintaining budget and targeted expenses by reviewing monthly P & L, Capex Expenditures and approving invoicing; driving continuous improvement to exceed budgeted P &L metrics
- Experience in managing teams and people; to include performance management, fostering continuous learning, growth and development and creating succession plans to build depth on the bench
- Experience in managing staffing and hitting targeted goals, working with partners on effective recruitment strategies
- Experience in working with cross-functional teams
- Experience in working with third party labor partners and co-employment
- Proven ability to focus on quality and accuracy – minimizing product damage
- Ability to multi-task in a fast-paced warehouse environment
- Must be a critical thinker who can analyze data and problem solve
- Strong communication skills including written, verbal and listening
- Ability to work under stressful conditions and adapt while making operational decisions
- Proficient in using a warehouse management system (WMS) – as well as Microsoft Outlook, Word and Excel
- Furniture or other big-ticket experience
- Mathematical and analytical aptitude
- Required to stand and walk 80% of the time to oversee the business
Nice To Haves
- Bilingual (Spanish) preferred
Responsibilities
- Lead a group of operations and facilities managers to ensure all operational targets are met.
- Continually adjust and adapt to changing job priorities.
- Balance workloads between all warehouse departments to maximize workflow.
- Meet customer commitments and deadlines.
- Establish building goals.
- Prepare for multiple business cycles throughout the year in partnership with the building Director and peers.
- Lead the facility when the Director is not on-site.
- Lead day-to-day warehouse operations through a team of operations and facilities managers.
- Drive cross-functional workflow balance and ensure execution of customer commitments.
- Manage departmental budgets, analyze P&L statements, and support capital planning.
- Work with a diversified workforce and maintain constant open communication on all policies and procedures.
- Collaborate across departments including inventory, HR, LP, and merchandising.
- Promote a culture of safety and maintain high housekeeping standards.
- Monitor KPIs and drive performance improvements through data-driven decision making.
- Support business needs through flexible scheduling, including weekends/holidays.
- Manage teams and people, including performance management, fostering continuous learning, growth and development, and creating succession plans.
- Manage staffing and hit targeted goals, working with partners on effective recruitment strategies.
- Work with cross-functional teams.
- Work with third-party labor partners and co-employment.
- Focus on quality and accuracy, minimizing product damage.
- Multi-task in a fast-paced warehouse environment.
- Analyze data and problem solve.
- Communicate effectively (written, verbal, listening).
- Work under stressful conditions and adapt while making operational decisions.
- Use a warehouse management system (WMS) and Microsoft Outlook, Word, and Excel.
- Oversee the business by standing and walking 80% of the time.
Benefits
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
