Sr Manager, Digital Sales

ServiceNow•Vienna, VA

16d•$118,860 - $196,140•Hybrid

About The Position

This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

Requirements

Proven work experience (2 years min) as an Inside Sales Manager, or 3+ years in Sales as an individual contributor - software sales experience preferred
Full understanding of the sales process from lead to close to ongoing account management.
Worked within a large eco-system and can consistently deliver results.
Strength in growing relationships amongst executives, internally and externally
Experience call coaching to improve rep performance and customer experience.
Comfortable using KPIs to develop coaching plans and sales campaigns.
Ability to manage multiple projects and activities while paying attention to detail.
Excellent verbal and written communication, as well as interpersonal and team management skills.
Positive, motivating, and energetic personality
BA/BS degree

Responsibilities

Motivate, coach, and directly manage a team of quota carrying Digital Enterprise Sales Associates (ESAs)
Work cross-functionally with the Enterprise Field Reps/Leaders your ESAs support
Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings
Join/co-sell with your team on customer and prospect calls to close deals
Analyze current process and systems to identify opportunities to improve customer outreach and pipeline management
Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs
Maintain alignment and collaboration with the Digital Sales Leadership team
Execute new hiring, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional development
Meet or exceed Monthly, Quarterly and Annual sales objectives.
Build an open-communication environment for your team
Ensure your Enterprise Sales Associates are following the sales process in order to win new ACV business
Facilitate resources necessary to further sales cycle such as Solution Consultants, Solution Sales, Sales Operations, Marketing etc.
Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.
Utilize and leverage internal technology
Occasional travel for training and/or meetings may be required.