Sr Manager-Digital Product Management

American Express•Phoenix, AZ

8h•$123,000 - $215,250•Hybrid

About The Position

Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network & Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards. Reporting to the Director of Network Capability Delivery, the Sr. Manager, Digital Product Management will be responsible for delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing. The Sr. Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles. You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.

Requirements

Digital Product Management experience
Experience working with business, Product development, compliance, architects and engineering
Experience developing Capability roadmaps and prioritizing features

Nice To Haves

Passion to drill down to the core problem statement for our customers and offer digital solutions.
Enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.

Responsibilities

Delivering the Network capabilities to support the modernization of the Authorization platform driving our transaction processing.
Ultimate responsibility for delivering the product backlog working with business, Product development, compliance, architects and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.
Work among high performing product, process, and engineering teams obsessed with problem solving.
Drill down to the core problem statement for our customers and offer digital solutions.
Develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities