Sr. Manager, Digital Accounts, Order to Cash

Warner Music Group • Nashville, TN

4d • Remote

About The Position

Warner Music Group (WMG) is a global collective of music makers, music lovers, tech innovators, inspired entrepreneurs, game-changing creatives, and passionate team members. WMG is home to a wide range of artists, musicians, and songwriters, and is committed to creating a work environment that actively values, appreciates, and respects everyone. This role is within the Nashville Shared Services Center (SSC), which supports the financial and administrative functions for WMG's US, Canadian, and Latin American Recorded Music and Publishing businesses. The SSC embodies the company's innovative and creative spirit, offering employees opportunities to develop a wide range of skills through cross-functional collaboration and development. The Sr. Manager, Digital Accounts, Order to Cash will lead the Digital and Royalty Stream AR team, ensuring operational tasks are completed, and will own responsibilities for invoices, collections, cash application, Revenue Assurance, and risk assessments. This role will also be active in cash forecasting, bad debt management, and liaising with various stakeholders.

Requirements

• 10 years of progressive experience in Finance Operations, shared services, revenue recognition, accounts receivable, and related OTC processes or revenue accounting.
• Minimum of five years leading large teams including outsourced support resources.
• Deep expertise in SAP S/4 Hanna.
• Expert process knowledge of the sub-towers: Customer Master Data, Credit Management, Billing, Collections, Dispute Management, and Cash Application.
• Bachelor’s degree required (Finance preferred).
• Strong understanding of internal controls, data governance, and SOX compliance.
• Well versed in data analytics with proficiency with BI software, Excel, or other tools to construct data matching models.

Nice To Haves

• Deep understanding of ASC 606 (US GAAP) and/or IFRS 15(Revenue from contracts with Customers.)
• Detailed understanding of Music Industry revenue streams.
• MBA in Finance.
• Working knowledge of Music Industry meta data on products, tracks, and other artist related works.

Responsibilities

• Lead the Digital and Royalty Stream AR team and ensure operational tasks are being completed as required.
• Own and be responsible for invoices, collections, cash application, Revenue Assurance and risk assessments.
• Play an active role in cash forecasting, bad debt management, and will liaise with various stakeholders within and outside the organization.
• Facilitate setup and tracking of new accounts and maintain relationships with DSPs and licensing and sync partners for the Recorded Music and Publishing segments.
• Provide input and analysis relating to risk of Digital Accounts as needed and overall management of the Risk Review schedule and timeline for the Digital portfolio.
• Serve as primary contact for SSC Accounting, Legal, Finance, Legal and Business Teams.
• Review contracts for terms, advances, payments, reporting, and pricing for use in various tracking and reconciliation projects.
• Manage and track Invoice Advance/Guarantees, Formatting, and Prep Fees to insure timely payment.
• Implement, translate and review contractual language for royalty related revenue stream customers and other partners.
• Accurately record and report all digital revenues by media type and ensure that all cash is properly applied and required triggers for revenue recognition are met.
• Lead and develop both internal and offshore resources.
• Assist in preparing Cash Forecasts for significant revenue streams associated with our industry in partnership with FP&A.
• Prepare accruals for outstanding unprocessed or revised sales reporting files.
• Work with customers to resolve account discrepancies and collect any additional monies.
• Ensure proper tracking of income for cash projection and application references.
• Oversee daily cash reporting, and other follow-up processes as needed.
• Manage preparation of invoices for pricing, manifest, suspense, compliance and/or product code issues, when required.
• Develop efficient, innovative ways to streamline and improve processes around use and storage of data reported, i.e. Current List, Digital Income and other excel spreadsheets currently in use.
• Concentrate on cleanup activities while maintaining an eye on process improvement possibilities.
• Lead account review, cash forecast and bad debt meetings with Corporate Controllership and Finance Shared Service Leadership.
• Facilitate monthly royalty payments for promotional funds, rights holders, and other internal payees as needed.
• Support revenue recognition function where applicable.
• Own and review SOX controls established and operating over the Digital portfolio.

Benefits

• Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager