Sr Manager Corporate Facilities

PetSmart•Phoenix, AZ

1d•Hybrid

About The Position

The Sr. Manager, Corporate Facilities will lead the strategy, operations, and continuous improvement of corporate campuses and office facilities. This role is responsible for creating safe, efficient, and employee-centered workplaces that support business objectives, reflect our brand, and enhance overall employee experience. The ideal candidate combines strong operational leadership with a passion for workplace innovation and service excellence within a pet-first culture.

Requirements

Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or related field and/or an equivalent combination of education and professional experience.
A minimum of four (4) years of progressive experience in facilities or operations, preferably within retail or corporate environments. Experience should also include leadership experience managing complex or multi-site operations.
Experience supporting hybrid or flexible work models in a corporate environment.
Proven project management skills with a proven ability to lead projects from conception through completion.
Proficiency or ability to learn facilities management software (e.g., CMMS systems) and Microsoft Office.

Nice To Haves

Certified Facility Manager (CFM), Facilities Management Professional (FMP), or related certification is a plus.

Responsibilities

Lead, mentor, and develop a team of facility operations and critical Business Service staff. Build a service-focused culture that prioritizes employee needs and operational excellence.
Drive continuous improvement initiatives that enhance operational efficiency, employee experience, and workplace service delivery across the corporate campus environment.
Manage daily operations of corporate buildings, including offices, support centers, and associated infrastructure to ensure functionality, safety, and efficiency of our Amenities, Print Center and Business Center.
Develop, manage, and track/monitor Expense and Capital budgets for the for the department and related projects, ensuring adherence to financial policies and cost controls. Deliver detailed financial reporting and cost-effective solutions to senior leadership. Analyze spending trends and forecast budget needs throughout the fiscal year.
Plan and execute capital improvement projects, renovations, expansions, and relocations. Serve as the liaison between internal stakeholders, design teams, contractors, and external vendors.
Lead long-term planning for office layout, workspace optimization, hybrid work accommodation, and future growth. Collaborate with HR and IT to enhance employee productivity and workplace satisfaction. Manage space planning software to provide reporting to the business for space planning decisions.
Select, negotiate, and oversee contracts with third-party service providers for maintenance, cleaning, landscaping, HVAC, security and campus amenity providers such as Child Care, Café and Fitness Center.
Manage the Business Services Request (BSR) work order system and schedule, prioritize, and complete BSR requests, as well as office space needs at the Phoenix Home Office, this is inclusive of furniture and or storage needs. Partner with onsite engineering on HVAC, Lighting, Plumbing, and other building related needs.
Manage a centralized asset inventory system to track and manage all facilities-related assets, including furniture, fixtures, equipment, and capital infrastructure. Ensure accurate lifecycle tracking, coordinate asset repairs and replacements, and align with budget planning and procurement strategies. Work closely with internal stakeholders to ensure visibility, accountability, and optimal utilization of assets.
Ensure that all corporate facilities comply with OSHA, ADA, local building codes, and company safety standards. Plays a key role in emergency response plans and business continuity strategies.
Lead and develop a diverse Team of facilities professionals, department managers, business services support Associates, and external contractors.