Sr Manager, Commercial Analytics and Sales Operations (REMOTE)
About The Position
Thermo Fisher Scientific is seeking a Sr. Manager of Sales Operations to improve commercial excellence and operational efficiency across the organization. The role focuses on optimizing sales processes, analyzing performance metrics, and implementing strategic initiatives that help commercial teams serve customers effectively. The position manages a team and collaborates with sales, marketing, finance, and other stakeholders to develop and execute growth strategies while maintaining operational excellence. This remote position is available to U.S. residents in the EST or CST time zones, with preference for candidates in Pennsylvania, Massachusetts, North Carolina, or South Carolina. No relocation assistance is provided. Travel may be required up to two to three times per year or as needed.
Requirements
- Bachelor’s or master’s degree plus 12 years of experience in sales operations, commercial excellence, or related business functions preferred.
- Advanced proficiency in CRM systems, especially Salesforce.com, and business intelligence tools.
- Strong expertise in sales performance analytics, forecasting, and pipeline management.
- Demonstrated ability to develop and implement sales incentive programs and compensation structures.
- Experience with process optimization and continuous improvement methodologies.
- Strong data analysis, visualization, and presentation skills, including presenting insights to executive audiences.
- Strong project management skills and ability to lead multiple concurrent initiatives.
- Proven ability to collaborate effectively in a matrix organization.
- Outstanding written and verbal communication skills.
- Proficiency with Microsoft Office Suite, especially Excel and PowerPoint.
- Experience with sales enablement tools and technologies.
- Ability to travel up to two to three times a year or as needed.
- Knowledge of compliance requirements and business process governance.
- Strong business acumen and strategic thinking capabilities.
- Experience with change management and organizational development.
- Ability to influence and build relationships across organizational levels.
- Three or more years of people management experience leading cross-functional teams preferred.
Nice To Haves
- Preferred fields of study include Business Administration, Science, Engineering, or a related field.
- Industry certifications in sales operations, project management, or process improvement methodologies are valued.
- Knowledge of ERP systems and database tools preferred.
- Foreign language skills valued but not required.
Responsibilities
- Analyze data and develop models to support commercial decision-making.
- Manage dashboards and key performance indicators.
- Provide strategic influence across commercial functions.
- Lead teams and projects.
- Optimize sales processes and improve operational efficiency.
- Collaborate with sales, marketing, finance, and other stakeholders to develop and execute strategies.
- Analyze sales performance, forecasting, and pipeline management.
- Develop and implement sales incentive programs and compensation structures.
- Lead multiple concurrent initiatives and support change management and organizational development.
Benefits
- Choice of national medical and dental plans and a national vision plan, including health incentive programs.
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
- At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
- Paid parental leave: three weeks for bonding and eight weeks for caregiver leave.
- Accident and life insurance, and short- and long-term disability in accordance with company policy.
- Competitive 401(k) U.S. retirement savings plan.
- Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.
- May be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
