Sr Manager Clinical Interfaces & EMR
About The Position
Myriad Genetics is seeking a Sr. Manager, Clinical Interfaces & EMR with deep expertise in Epic Aura and Epic interoperability workflows to lead a team responsible for the implementation, optimization, and support of enterprise EMR integrations. This role will lead a blended team of approximately 10 full-time employees and contractors supporting Epic-focused integrations, interoperability initiatives, operational support, and workflow optimization across health systems and strategic enterprise partners. This leader will serve as a key operational and technical partner across Clinical Interfaces, Engineering, Product, Commercial, and Customer Success organizations to ensure scalable, high-quality integration delivery and support.
Requirements
- Bachelor’s degree in healthcare, information technology, business, or related field, or equivalent experience
- 5+ years of experience supporting healthcare interoperability or EMR integration initiatives
- 3+ years of leadership or people management experience
- Direct experience with Epic interoperability workflows and enterprise Epic integrations
- Experience with HL7 interfaces, EMR workflows, interoperability concepts, and healthcare integration lifecycle management
- Strong understanding of clinical workflows, provider/lab interactions, and healthcare operational processes
- Excellent communication, organizational, and project leadership skills
- US Citizen or Green Card holder
Nice To Haves
- Epic certifications such as Bridges, Care Everywhere, Beaker, or Data Courier
- Experience with Epic Aura workflows and specialty diagnostics integrations
- Experience with FHIR APIs, Mirth, Jira, Confluence, AWS, or related healthcare integration technologies
- Experience supporting genomics, laboratory systems, or precision medicine workflows
- Experience working with large health systems, IDNs, or enterprise healthcare organizations
- Experience managing blended teams including contractors and offshore/vendor resources
Responsibilities
- Lead and develop a team of approximately 10 Clinical Interface professionals, including both FTEs and contractors
- Establish clear ownership, accountability, priorities, and performance expectations across the team
- Drive operational maturity, scalable processes, and continuous improvement across EMR integration workflows
- Support resource planning, workload balancing, and prioritization across enterprise integration initiatives
- Mentor team members and support professional growth, technical development, and cross-functional collaboration
- Lead implementation and support activities related to Epic Aura integrations and Epic interoperability workflows
- Serve as a subject matter expert for Epic integration capabilities, including ordering, results delivery, and workflow optimization
- Support large health system Epic integrations, including coordination across customer technical, operational, and clinical stakeholders
- Partner with Interface Engineering and Architecture teams on HL7, FHIR, API, and interoperability strategy
- Oversee the full lifecycle of EMR integration projects including requirements gathering, workflow analysis, design, testing, go-live coordination, and post-production support
- Ensure integration quality, operational stability, and timely resolution of support issues
- Drive standardization of validation, testing, troubleshooting, and documentation practices across the team
- Improve integration turnaround time, scalability, and customer experience metrics
- Partner closely with Engineering, Product, Commercial, Customer Success, Legal, Compliance, and Clinical stakeholders
- Support enterprise product launches and ensure EMR readiness for new workflows and diagnostic offerings
- Participate in strategic planning for EMR growth initiatives and Epic roadmap expansion
- Serve as a liaison between internal teams and customer technical leadership
Benefits
- We take geographic location into account when determining base salary to ensure equitable and competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
