Sr. Manager, Clinical Data Management

Neurocrine Biosciences • San Diego, CA

2d • Onsite

About The Position

The Sr. Manager, Clinical Data Management manages medium-to-large data assets and third-party data contracts, including relationships with specialty pharmacies and closed-door pharmacies. The role ensures data quality and appropriate organizational use, evaluates potential data sources, and manages data aggregation and vendor-provided patient portal solutions and dashboards. It supports Sales, Market Access, and Reimbursement teams and communicates data-quality status and the effects of market events on data. The position partners with Data Management, Field Operations, IT, and other Commercial teams to resolve data issues and support complex initiatives, while overseeing data acquisition, contracting, and the value of data-related investments.

The role is expected to be on-site four days per week, Monday through Thursday. The annual base salary range is $158,100 to $216,000, with a target annual bonus of 30% of earned base salary and eligibility for an equity-based long-term incentive program.

Requirements

• Bachelor’s degree, preferably in computer science, engineering, mathematics, or another technical discipline; alternatively, a master’s degree in a similar discipline is preferred.
• With a bachelor’s degree: 8+ years of Master Data Management systems experience, particularly in a high-level data stewardship capacity; alternatively, with a relevant master’s degree: 6+ years of the stated experience.
• At least 5 years of professional work experience in relevant commercial, data management, and analytics work within the biotechnology or pharmaceutical industry.
• Experience with relational databases, data warehouses, CRM systems such as Salesforce.com and Veeva, and stewardship of Master Data Management systems.
• Experience with data acquisition, onboarding, and contract negotiations.
• Experience designing and deploying structured and ad hoc analyses and reporting, and guiding junior team members.
• Ability to lead projects independently and work in a matrixed, cross-functional team with competing priorities.
• Strong written and verbal communication skills, including the ability to explain complex technical issues simply.
• Ability to work effectively with colleagues and vendors across functions, commercial leadership, and field-based teams.
• Strong planning, organizational, problem-solving, and interpersonal skills.
• Ability to manage multiple projects, priorities, and deadlines accurately and efficiently.
• Understanding of processes, procedures, and systems, including downstream impacts on other functional areas.
• Ability to provide guidance to junior team members and build effective relationships with senior management, including influencing without direct authority.
• Ability to thrive in a complex and dynamic environment.
• Expert knowledge of existing and emerging biopharma data sources and vendors, including IQVIA, SHS, specialty pharmacy, and patient claims data.
• Demonstrated expertise handling patient-level data and familiarity with HIPAA laws.
• Proven project management results on major cross-functional technology projects.
• Proficiency with PowerPoint, Excel, and Word.
• Strong analytical, data analysis, and problem-solving abilities; exceptionally detail-oriented and process-driven.

Nice To Haves

• Experience with business intelligence or analytical tools.
• Experience developing models in Excel and VBA, using scripting languages such as SQL, and working with BI/reporting platforms such as QlikView, Tableau, or Power BI.
• Experience with process mapping and legacy systems.
• Working knowledge of desktop statistical packages such as SAS or similar.

Responsibilities

• Manage data contracts with specialty pharmacies, closed-door pharmacies, and other pharmacy entities; oversee data contracting, acquisition, and inventory of data assets.
• Negotiate data purchases and qualify new data vendors as needed.
• Manage budgets for data assets, data agreements, and vendor relationships.
• Manage data aggregators and aggregation processes, including mapping pharmacy statuses and sub-statuses.
• Oversee the quality and appropriate use of onboarded data supporting the commercial organization.
• Conduct regular or quarterly business reviews with contracted entities and vendors to assess data quality, accuracy, timeliness, and areas for improvement.
• Monitor data quality, resolve data issues and disruptions, and investigate discrepancies raised by internal and field-based teams.
• Develop data quality-control processes and reporting to identify anomalies before data is published; manage ongoing QC of production reports and test reports when changes or new data are added.
• Ensure downstream data and reporting applications are compliant and aligned with organizational needs and corporate strategy.
• Analyze the impact of data events or changes on commercial operations processes and align action plans with business owners.
• Communicate with internal stakeholders about data accuracy and quality, and collaborate to address data gaps.
• Advise commercial teams on appropriate data sources for business questions and insights.
• Collaborate with Commercial Analytics and Operations, Sales, Marketing, and Market Access teams on data onboarding, validation, and communication of data changes affecting reports and systems.
• Assist in developing Commercial Data Governance policies and identifying gaps in data management processes and standards.
• Manage data-centric projects through planning, resource management, execution, and communication, including data onboarding and data events or disruptions.
• Maintain an accurate inventory of Commercial data assets and increase organizational awareness of their uses.
• Conduct ad hoc analyses as needed.
• Guide junior team members and perform other duties as assigned.

Benefits

• Retirement savings plan with company match.
• Paid vacation, holiday, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage, subject to applicable plan terms and conditions.
• Annual bonus with a target of 30% of earned base salary.
• Eligibility to participate in an equity-based long-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior