Sr Manager, Clinic Transformation - East

WELL Health Technologies Corp•Toronto, ON

16d•CA$85,000 - CA$100,000•Hybrid

About The Position

This is a rare hybrid role that sits at the intersection of field leadership and data intelligence. You will lead CT’s Ontario portfolio — managing a team of Practice Engagement Specialists and owning performance across 45+ primary care clinics — while also building and owning CT’s national governance and analytics function: PowerBI dashboards, KPI frameworks, and the performance reporting that gives leadership real-time visibility across the entire network. Most organizations separate these two functions. We are combining them deliberately. The person closest to what is happening in clinics is the best person to design the reporting that reflects it. If you are equally comfortable leading a difficult physician conversation and building a PowerBI dashboard from scratch, this role was designed for you.

Requirements

5+ years in healthcare operations, digital health, analytics, or primary care management
Demonstrated ability to lead teams and own performance in a multi-site environment
Strong PowerBI proficiency — you build dashboards people actually use
Experience designing KPI frameworks and performance reporting from the ground up
Strong understanding of Ontario primary care workflows and physician dynamics
Comfortable moving between field execution and analytical work in the same week

Nice To Haves

Experience in a large clinic network, multi-site organization, or M&A-active environment
Familiarity with Ontario FHO models and WELL Health tools (Ocean, Phelix, Accuro)
Exposure to AI-driven analytics or data automation platforms

Responsibilities

Own CT performance across Ontario’s 45+ clinics — every clinic has targets and you are accountable for them
Serve as the senior CT escalation point for Ontario physicians, clinic managers, and Ops Leaders
Own the Ontario M&A onboarding pipeline — new clinics assessed, sequenced, and activated without disrupting the existing portfolio
Build and own CT’s PowerBI dashboards — clinic scorecards, portfolio health views, adoption trends, and EBITDA-linked performance indicators
Design CT’s national KPI framework and reporting cadences — giving the Director and leadership a real-time view across all provinces
Run quarterly CT performance reviews — structured, data-driven, tied to clear actions
Partner with internal data teams to connect CT’s reporting to WELL Health’s broader data infrastructure