Sr Manager, Change Management and Deployment
About The Position
The Change Management and Deployment Senior Manager will support the implementation of medium to large change initiatives using process improvement and change management methodologies. This will require working in a fast paced and highly collaborative environment, with a high level of emotional intelligence. Change deployments will include: Partnering with teams across the organization to deploy new processes and innovative medical technologies Use of organizational / behavioral change management strategies and tactical plans Exercising strong project management skills to achieve adoption and transformational outcomes across multiple projects Continuing to evolve a standard practice for change management and deployment and leading adherence to those methodologies throughout the team and organization The Senior Manager will directly lead and/or indirectly influence teams of highly motivated change agents with process improvement, change management, and organization development experience, and is expected to effectively manage individual work streams and communicate recommendations to business unit leads and senior executives.
Requirements
- Process improvement and change management methodologies
- High level of emotional intelligence
- Strong project management skills
- Experience leading and/or influencing teams
- Process improvement, change management, and organization development experience
- Ability to effectively manage individual work streams
- Ability to communicate recommendations to business unit leads and senior executives
- Experience with organizational / behavioral change management strategies and tactical plans
- Experience achieving adoption and transformational outcomes across multiple projects
- Experience evolving standard practices for change management and deployment
- Experience leading adherence to methodologies
- Experience developing change strategy and driving adoption
- Experience defining and implementing engagement levels with project partners and sponsors
- Experience managing a portfolio of consultative change engagements
- Experience building relationships with internal and external partners
- Experience engaging with, seeking support from, and identifying needs to collaborate with senior leaders
- Experience coaching project owners
- Experience maintaining a high degree of emotional intelligence
- Experience QAing metrics for accuracy and reporting metrics to stakeholders and leadership
- Understanding of quantitative and qualitative data
- Ability to coach analyst teams on analytical skills
- Experience creating a team environment that fosters bi-directional feedback and coaching
- Experience driving development in broader themes across a team
- Experience addressing performance declines and improvements
- Experience identifying opportunities for personal and professional growth
Nice To Haves
- Innovative medical technologies
Responsibilities
- Lead discussion amongst project team to identify and address risks that could impact the goal or go/no-go at each milestone
- Effectively communicate milestones, progress and achievements to leadership
- Manage the scope, deliverables, and overall deployment plan for multiple projects
- Define necessary resources to deliver agreed upon objectives defined by the scope of engagement
- Develop the overall change strategy and drive adoption in a manner that meets the defined success of an initiative
- Define and implement the appropriate level of engagement with project partners and sponsors
- Continually evolve Runway's deployment standards in accordance with industry best practices while incorporating DaVita's unique approach
- Manage a portfolio of consultative change engagements and ensure change approach aligns with our deployment standard
- Continuously build relationships with internal and external partners to grow network of resources, including senior leaders
- Engage with, seek support from, and identify needs in order to collaborate with senior leaders across the Village as it relates to the change initiative
- Coach project owners on how to put our deployment standard into practice
- Maintain a high degree of emotional intelligence in order to manage relationships
- QA metrics for accuracy and complete metrics report out to stakeholders and team leadership
- Understand the difference and when to use quantitative and qualitative data
- Ability to coach analyst team, ad hoc, on analytical skills required for a project
- Create a team environment that fosters bi-directional feedback and coaching
- Drive development in broader themes across the entire team
- Address performance declines and improvements in a timely manner
- Proactively identify opportunities for personal and professional growth
- Be a fun conductor - reminds us when it’s been a while
- Other duties as assigned.
Benefits
- Medical
- Dental
- Vision
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
