Sr. Manager, Card Networks

eBay•Austin, TX

4d•$135,200 - $219,500•Remote

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. We are looking for a Senior Manager, Card Networks to lead all aspects of the business relationship with our payment network collaborators. These collaborators include Mastercard, Visa, domestic card networks, and others. You’ll be responsible for network strategy, business development, relationship management, SLA and incident tracking, network compliance, and other activities that may come up! The ideal candidate combines deep payments industry knowledge with strong negotiation, analytical, relationship management, and cross-functional leadership skills. This individual serves as a key liaison between external collaborators and internal team members across Product, Finance, Legal, Risk, Engineering, Operations, and Executive Leadership.

Requirements

7+ years of experience in the payments industry with a specific focus on account management, business development, and/or partnerships
Proven experience negotiating complex deals with favorable terms
Strong understanding of card network ecosystem, payment processing and ecommerce payments
Ability to influence across the payments value chain (issuers, acquirers, networks), across teams (product, engineering, risk, legal, etc.) and across various levels of an organization including C-level
Diligent with great organizational skills - wearing a project/program manager hat for ongoing initiatives comes naturally to you
Excellent verbal and written communication skills
Highly analytical, and comfortable with ambiguity
Thrives in a fast-paced environment with minimal guidance and supervision

Nice To Haves

Previous experience with card network economics and incentives
Comfortable working in a matrixed environment with many cross-functional partners who participate in decision-making
Knowledgeable about Cobrand programs
Ecommerce or marketplace payments
Contract negotiation and vendor management

Responsibilities

Manage day-to-day relationships with all of eBay’s card network partners globally
Lead commercial negotiations which may cover network pricing, incentives, rebates, business terms, SLAs, and/or contract language
Run term sheet and contract lifecycle activities including redlines, executive alignment, critical issue management, and any KYC/onboarding activities
Identify and evaluate new partnership opportunities, network capabilities, and strategic growth initiatives
Drive network optimization initiatives focused on authorization performance, cost efficiency, customer experience, fraud mitigation, and operational scalability
Monitor industry trends, network rule changes, regulatory developments, and competitive landscape across payments
Develop executive-ready business cases, reporting, presentations, and strategic recommendations
Collaborate with Finance on deal, cost of payment, and/or revenue forecasting
Lead recurring business reviews and strategic discussions with network partners and internal teams
Drive issue resolution across operational, financial, and strategic partnership matters
Support company initiatives tied to payment acceptance, cost optimization, and network performance