Sr. Manager, Business Innovation Owner - Remote

CSAA Insurance Group, a AAA Insurer•Washington, DC

1d•$152,010 - $202,550•Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Sr. Manager, Business Innovation Owner - Remote! Your Role: The Sr. Manager, Business Innovation Owner leads end-to-end innovation initiatives that turn business strategy into measurable results. This role drives multi-functional collaboration from conceptualization through execution, ensuring new products, services, or processes deliver business value, operational impact, and financial outcomes while balancing speed, risk, and strategic priorities.

Requirements

Bachelor’s degree in Business, Strategy, Innovation, Marketing, Design, Economics, or a related field; or equivalent practical experience.
8 -10 years demonstrated ability in innovation, product strategy, business strategy, consulting, or related fields.
3 Years leading others directly or indirectly
Financial and partner management skill
Demonstrated success owning initiatives from conceptualization through validation and launch.
Experience leading multi-functional teams using agile or iterative methods.
Solid ability to translate business strategy into actionable innovation plans and validated concepts.
Deep experience with innovation frameworks (e.g., design thinking, lean startup, agile experimentation).
Excellent research, synthesis, and analytical skills, particularly related to customer insights and market dynamics.
Ability to assess product‑market fit and design experiments to validate assumptions.
Strong leadership of multi-functional teams without formal authority.
Skilled facilitator, capable of leading workshops, sprints, and structured ideation sessions.
Effective partner management, influence, and communication skills.
Ability to develop cases and articulate clear value propositions and critical metrics.
Comfort with ambiguity and iterative development in early‑stage environments.

Nice To Haves

Advanced degree (e.g., MBA) or professional training in innovation, product strategy, or applied research.
Experience delivering measurable innovation outcomes within a business unit or product line.
Prior responsibility for cases, pilot programs, and scaling recommendations.
Experience influencing senior partners and collaborating across multiple disciplines.
Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining multi-functional projects, encouraging team member involvement in these activities)
Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Responsibilities

Translates business strategies, customer needs, and market insights into innovation initiatives and testable hypotheses.
Leads the full lifecycle of innovation projects, including discovery, prototyping, experimentation, validation, and scaling.
Leads and facilitates agile teams, workstreams, workshops, sprints, and retrospectives to drive iterative learning and delivery.
Conducts or supervises market research, customer discovery, and product‑market fit assessments.
Designs and delivers validation experiments using lean startup, design thinking, or hypothesis-driven methods.
Builds strong cases, ROI models, and scaling recommendations advised by evidence and data.
Influences and aligns partners across product, business, design, engineering, analytics, and operations.
Removes blockers, leads risks, and ensures multi-functional clarity on goals, roles, and expected outcomes.
Prepares and delivers clear communication, updates, and recommendations for senior leadership.
Contributes to continuous improvement of innovation practices, playbooks, and operating rhythms within the business unit.