Sr Manager - Business Architecture -Enterprise Architecture

American Express•New York, NY

About The Position

The Enterprise Business Architecture (EBA) team connects business strategy to technology execution through business capabilities, value streams, processes, organizational constructs, information, and decision frameworks. It aligns business vision, product direction, and technology execution in an end-to-end model to support enterprise technology transformation. The team shapes the Enterprise Business Capability Model and operating frameworks that help product, engineering, and business functions innovate and deliver outcomes at scale. The Senior Manager will lead business architecture strategy and practice, advise senior stakeholders, and develop enterprise capability models, value streams, operating models, governance, and transformation roadmaps. The role embeds risk architecture, regulatory obligations, controls, privacy, and data traceability into enterprise blueprints. It also supports modernization and complex risk-driven use cases through capability-to-technology mapping, process analysis, architecture traceability, and alignment with Enterprise Architecture. The position requires executive-level communication and influence, organizational leadership, and the ability to develop business architects and analysts while establishing standards and repeatable frameworks. The role will also promote Generative AI, automation, and advanced analytics, and use performance measures to guide decisions and demonstrate value. Architecture and transformation efforts must align with regulatory, risk, and compliance requirements.

Requirements

8–10 years of experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization.
Deep expertise in business architecture practices, such as business capability modeling, value streams, domain modeling, and operating models.
Experience applying business architecture to risk domains.
Conceptual familiarity with Enterprise Architecture frameworks such as TOGAF or BizBOK; certification is a plus.
Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation.
Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations.
Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units.
Exceptional executive storytelling ability, including translating complex strategies into clear, compelling narratives for senior leadership.
Hands-on experience developing board-level and executive-committee materials, including strategic storylines, transformation updates, and enterprise decision frameworks.

Nice To Haves

Prior experience at a top-tier management consulting firm, such as McKinsey, BCG, Bain, Accenture, or Deloitte.
MBA or master’s degree in Business, Strategy, Information Systems, or a related field.
Prior American Express experience or experience in a global financial services or payments enterprise.
Experience in risk architecture, regulatory architecture, data governance, risk, privacy, or control taxonomy initiatives within a global financial services environment.
Background in large-scale modernization, persistent capacity models, platform rationalization, or M&A integration.
Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models.
TOGAF or BizBOK certification.

Responsibilities

Define and evolve the enterprise business capability model, value streams, and operating model blueprints.
Establish business architecture standards, principles, and governance for transformation initiatives.
Advise senior business, product, and technology leaders on structural and strategic design decisions.
Embed risk architecture considerations—including RCSA, control taxonomy, regulatory obligations, privacy, and data traceability—into capability models, value streams, and transformation roadmaps.
Shape and socialize enterprise blueprints through executive storytelling and build alignment across Product, Engineering, Technology, Operations, and Business units.
Translate enterprise and line-of-business strategies into capability roadmaps and transformation journeys for high-impact use cases.
Conduct capability-to-technology mapping and journey/process analysis to identify synergies, redundancies, and modernization opportunities.
Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns.
Maintain architectural artifacts, including capability maps, value streams, process models, and investment frameworks.
Develop architecture traceability across complex risk-driven use cases.
Create executive narratives, presentations, points of view, and white papers communicating capability-driven decisions to senior leadership.
Drive senior stakeholder alignment to shape integrated architectures that reduce redundancy, enable reuse, and accelerate modernization.
Set direction for business architects and analysts, elevate their craft, and strengthen enterprise-wide capability rigor.
Establish standards, best practices, and repeatable frameworks to support consistent adoption of Business Architecture.
Identify opportunities to use Generative AI, automation, and advanced analytics to modernize processes and improve operational performance.
Champion innovation in capability design, process transformation, and enterprise operating frameworks.
Ensure architecture and transformation work aligns with regulatory, risk, and compliance requirements.
Partner with Risk, Compliance, Privacy, Enterprise Data Office, and Technology teams to address operational risk, data risk, control effectiveness, and regulatory readiness.
Use KPIs, OKRs, scorecards, and architectural fitness metrics to guide leadership decisions and demonstrate return on investment.