Sr Manager - Business Architecture -Enterprise Architecture
About The Position
The Enterprise Business Architecture team connects business strategy to technology execution through business capabilities, value streams, processes, organizational constructs, information, and decision frameworks. It aligns business vision, product direction, and technology execution into a unified model to support enterprise-wide technology transformation. The team shapes the Enterprise Business Capability Model and operating frameworks that enable product, engineering, and business functions to innovate and deliver outcomes at scale. The Senior Manager will lead enterprise business architecture, define and evolve capability models and operating blueprints, and advise senior business, product, and technology leaders on strategic design decisions. The role embeds risk architecture and regulatory considerations in enterprise models and transformation roadmaps, and communicates architectural direction to executives. It also enables modernization through capability roadmaps, technology mapping, process analysis, and architecture traceability; develops and maintains architectural artifacts; and fosters consistent business architecture practices across the organization. The role leads and develops a team of business architects and analysts, promotes the use of Generative AI and other technologies to improve processes, and partners with Risk, Compliance, Privacy, Enterprise Data Office, and Technology teams. It uses KPIs, OKRs, scorecards, and architectural fitness metrics to guide decisions and demonstrate value. American Express describes its culture as centered on innovation, shared values, leadership behaviors, and a strong risk mindset, with support for colleague well-being, learning, and career growth.
Requirements
- 8–10 years of experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization.
- Deep expertise in business architecture practices, such as business capability modeling, value streams, domain modeling, and operating models.
- Experience applying business architecture to risk domains.
- Conceptual familiarity with Enterprise Architecture frameworks such as TOGAF or BizBOK; certification is a plus.
- Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation.
- Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations.
- Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units.
- Exceptional executive storytelling skills and ability to translate complex strategies into clear narratives for senior leadership.
- Hands-on experience developing board-level and executive-committee materials, including strategic storylines, transformation updates, and enterprise decision frameworks.
Nice To Haves
- Certification in TOGAF, BizBOK, or another Enterprise Architecture framework.
- Experience at a top-tier management consulting firm, such as McKinsey, BCG, Bain, Accenture, or Deloitte.
- MBA or master’s degree in Business, Strategy, Information Systems, or a related field.
- Prior American Express experience or experience in a global financial services or payments enterprise.
- Experience in risk architecture, regulatory architecture, data governance, risk, privacy, or control taxonomy initiatives within a global financial services environment.
- Background in large-scale modernization, persistent capacity models, platform rationalization, or M&A integration.
- Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models.
Responsibilities
- Define and evolve the enterprise business capability model, value streams, and operating model blueprints.
- Establish business architecture standards, principles, and governance to guide transformation initiatives.
- Advise senior business, product, and technology leaders on structural and strategic design decisions.
- Embed risk architecture considerations—including RCSA, control taxonomy, regulatory obligations, privacy, and data traceability—in capability models, value streams, and transformation roadmaps.
- Shape and communicate enterprise blueprints through executive storytelling, aligning Product, Engineering, Technology, Operations, and Business units.
- Translate enterprise and line-of-business strategies into capability roadmaps and transformation journeys for high-impact use cases.
- Conduct capability-to-technology mapping and journey and process analysis to identify synergies, redundancies, and modernization opportunities.
- Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns.
- Maintain authoritative capability maps, value streams, process models, and investment frameworks.
- Develop architecture traceability across complex risk-driven use cases.
- Create persuasive executive narratives, presentations, points of view, and white papers communicating capability-driven decisions.
- Align senior stakeholders around integrated architectures that reduce redundancy, enable reuse, and accelerate modernization.
- Lead and develop a team of business architects and analysts, setting direction and strengthening enterprise-wide capability rigor.
- Establish standards, best practices, and repeatable frameworks for consistent adoption of Business Architecture.
- Identify opportunities to use Generative AI, automation, and advanced analytics to modernize processes and improve operational performance.
- Promote innovation in capability design, process transformation, and enterprise operating frameworks.
- Ensure architecture and transformation work aligns with regulatory, risk, and compliance requirements.
- Partner with Risk, Compliance, Privacy, Enterprise Data Office, and Technology teams to address operational risk, data risk, control effectiveness, and regulatory readiness.
- Use KPIs, OKRs, scorecards, and architectural fitness metrics to guide leadership decisions and demonstrate return on investment.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
- Opportunities to learn new skills, develop as a leader, and grow a career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
