Sr Manager, AWS Supply Chain, AWS Cloud Logistics
About The Position
Amazon Web Services (AWS) is seeking an experienced and strategic Senior Manager to lead North America Logistics operations within AWS Cloud Logistics (ACL). This role owns the end-to-end physical supply chain for AWS hardware—from vendor origins through customs brokerage, warehousing, and multi-modal transportation (ocean, air, and over-the-road)—delivering critical infrastructure components to manufacturing sites and data centers across the continent. You will build and scale a world-class logistics organization that ensures AWS hardware arrives on time, in full, and at optimal cost to support the fastest-growing cloud infrastructure on the planet. You will operate at the intersection of supply chain strategy, operational excellence, and cross-functional influence to enable AWS capacity expansion.
Requirements
- 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience
Nice To Haves
- Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- Experience in tech, electronics, consumer goods, or other fast-paced, technology-driven businesses
- Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar
- Lean Six Sigma Green Belt or Black Belt certification
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience with TMS, WMS, and supply chain visibility/control tower platforms
- Data-driven approach to decision-making; fluency in SQL, Excel modeling, or BI tools
- Knowledge of sustainability and carbon reduction initiatives in freight/logistics
- Experience with VMI (Vendor Managed Inventory), EDI integration, and supply chain digitization
- Familiarity with data center construction logistics or critical infrastructure delivery
Responsibilities
- Lead strategy and operations for the North America warehouse network supporting AWS hardware staging, kitting, configuration, and distribution
- Drive capacity planning, lease negotiations, and facility expansion/rationalization decisions
- Optimize warehouse utilization, inventory accuracy, and throughput to support manufacturing and data center delivery timelines
- Implement warehouse management systems (WMS), automation, and process improvements to scale operations
- Manage 3PL relationships, SLAs, and cost performance across the distribution network
- Own multi-modal transportation strategy and execution across ocean freight, air cargo, and domestic trucking (FTL/LTL) for AWS hardware shipments
- Manage carrier procurement, rate negotiations, and mode optimization to balance cost, speed, and reliability
- Oversee first-mile (vendor to port), international linehaul (ocean/air), and last-mile delivery to manufacturing sites and data centers
- Drive transportation visibility, track & trace, and exception management capabilities
- Build contingency and surge capacity plans for peak demand, new site launches, and supply chain disruptions
- Develop and own the 3-year North America logistics strategy aligned to AWS capacity expansion roadmap
- Build, mentor, and develop a high-performing team of logistics managers and program managers
- Own P&L accountability for NA logistics spend (transportation, warehousing, brokerage)
- Establish and report on KPIs: on-time delivery, cost per unit shipped, transit time, inventory turns, and customer satisfaction
- Drive mechanisms (WBR, MBR, QBR) for operational cadence, escalation, and continuous improvement
- Partner cross-functionally with Hardware Engineering, Manufacturing, Procurement, Finance, and Data Center Operations
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
