Sr. Manager, Area Operations, Sales Enablement

Edwards Lifesciences•USA-Minnesota-Remote, IN
•$139,000 - $196,000

About The Position

The Sr. Manager, Area Operations, Sales Enablement is an individual-contributor role supporting Edwards Lifesciences’ growing national field sales team and the broader TMTT organization. As the operations business manager for the Central region, the role partners closely with the Area Vice President of Sales to advance commercial success and improve patient access to the company’s technologies. It uses business metrics, pricing, sales and market trends to develop analyses, insights, and solutions for the sales organization and cross-functional partners. The role also owns Sales Enablement platforms and leads strategic initiatives, systems onboarding, troubleshooting, and collaboration across teams. The position requires working Central time zone local hours and at least 30% travel.

Requirements

  • Bachelor’s degree in a related field of study and 10 years of previous related sales operations, business strategy, and/or financial planning experience, or equivalent work experience based on Edwards criteria.
  • Willingness to work Area local hours in the Central time zone.
  • Willingness to travel a minimum of 30%.

Nice To Haves

  • Master’s degree.
  • Excellent written, verbal, and visual communication skills, including the ability to clearly and concisely communicate technical concepts and present information and respond to questions from all organizational levels.
  • Strong business acumen and organizational skills.
  • Customer-facing experience and demonstrated ability to engage with clients.
  • Ability to work independently without close supervision.
  • Ability to manage project timelines and demonstrated accountability to commitments.
  • Ability to work in a team environment.
  • Excellent analytical ability, including advanced proficiency with tools such as Excel.
  • Experience with data visualization tools for developing dashboards, such as Tableau or Power BI.
  • Ability to adapt to proprietary systems such as Salesforce.com (SFDC).

Responsibilities

  • Serve as the operations business manager for the Central region.
  • Partner with Area Sales leadership on business reviews, strategic planning, operational efficiency, and other key initiatives.
  • Apply expertise in area business trends, pricing, rebates, and contracts to deliver analyses and insights through comprehensive workups and rigorous account due diligence.
  • Generate strategic insights for management decisions through ad hoc analyses, reporting, and scenario modeling.
  • Consolidate complex data and analyses into presentations communicating results, recommendations, and insights to management.
  • Own Sales Enablement platforms, lead systems onboarding and technical troubleshooting, and partner cross-functionally to support seamless operations.
  • Lead strategic sales enablement initiatives with partners including Marketing, Sales Operations, Sales Training, Physician Training, and IT.
  • Deploy and optimize customer segmentation models to align business resources with high-value opportunities.
  • Improve visibility and assess the impact of cross-functional customer-facing programs, refining strategies with key stakeholders.
  • Design, deliver, and train users on customer-facing and internal sales tools that enhance decision-making and accelerate business growth.

Benefits

  • Competitive salaries.
  • Performance-based incentives.
  • A wide variety of benefits programs addressing the diverse individual needs of employees and their families.
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