Sr. Manager, AI Enablement - Brand and Communications

RELX•Raleigh, NC

12d

About The Position

The Sr. Manager, AI Enablement – Brand and Communications will scale AI-native ways of working across Global Communications and Brand. The role builds practical frameworks, workflows, skills, and automations that help teams create high-quality, on-brand work more efficiently and deliver measurable business impact. The position puts an AI-native operating system into practice for Global Communications and Brand, develops and refines AI workflows and their supporting content and standards, and enables global teams to use consistent, on-brand approaches. It also champions AI fluency and adoption through guidelines, forums, workstreams, and training, while translating developments in AI tools and techniques into practical team workflows.

Requirements

Experience in marketing, communications, or marketing operations, ideally in B2B technology or legal technology.
Hands-on experience with major large language models, such as Claude, ChatGPT, and Gemini.
Strong facilitation and teaching skills, with the ability to translate technical frameworks into usable practices for a non-technical marketing team.
Strategic thinking combined with hands-on building.
Experience leading cross-functional initiatives and driving adoption of new ways of working.
Deep curiosity about AI and marketing transformation.

Nice To Haves

A track record of building skills, GPTs, and AI-native workflows.

Responsibilities

Put an AI-native operating system into practice for Global Communications and Brand, creating workflows, content, and configuration across the team.
Design, build, maintain, and evolve AI-native workflows, including skills, GPTs, and automations, to help teams plan, produce, measure, optimize, and scale work.
Curate and continuously refine the operating system’s content and standards.
Measure and track adoption, time saved, and output quality, and communicate impact to stakeholders.
Package, test, and share skills, templates, and workflows with global teams to enable consistent, on-brand asset creation at scale.
Champion AI fluency and adoption by establishing guidelines, forums, workstreams, and training that move teams from experimentation to consistent AI-native practice.
Work closely with Global Communications and Brand colleagues so the system reflects real workflows and insights.
Monitor the AI landscape and turn new tools, models, and techniques into practical workflows for the team.