Sr. Manage - Clinical Vendor Governance
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager serves as a key governance support for assigned vendor opportunities and vendor portfolios facilitating and supporting third-party collaborators through the Clinical Vendor Governance lifecycle. This role plays a critical role in advancing the Clinical Vendor Governance operating model and ensuring enterprise visibility, accountability, and standardized decision-making. Primary duties include: Governance Operations and Workflow Administration Manage governance workflows, vendor inventories, lifecycle tracking systems, stage gates, and decision logs. Monitor governance timelines, milestones, deliverables, and approval requirements. Coordinate governance forum agendas, meeting materials, action tracking, and follow-up activities. Governance Execution & Lifecycle Management Serve as a primary support for assigned vendor opportunities and business stakeholders as they navigate through the Clinical Vendor Governance lifecycle, including intake, assessment, due diligence, business case development, and governance review. Facilitate progression of vendor opportunities through governance stage gates and approval processes. Ensure governance documentation, approvals, decisions, and supporting materials are maintained according to established standards. Escalate risks, issues, and dependencies Support audit readiness activities and governance reporting requirements. Coordinate issue tracking, remediation activities, and documentation associated with governance findings. Communicate decisions, action items, risks, and status updates to vendors and business stakeholders Capture stakeholder feedback and identify opportunities to improve governance effectiveness and user experience. Process Improvement & Program Development Support continuous improvement efforts across the Clinical Vendor Governance program. Contribute to development of governance tools, templates, intake processes, reporting capabilities, and operational workflows. Maintain governance data, vendor inventories, and lifecycle tracking systems. Support implementation of technology platforms and reporting solutions that improve visibility and governance effectiveness. Identify opportunities to improve efficiency, consistency, transparency, and stakeholder experience throughout the vendor lifecycle.
Requirements
- 3+ years of experience in healthcare operations, vendor management, clinical operations, strategy, consulting, population health, care management, utilization management, or related healthcare functions.
- Experience leading cross-functional projects and governance initiatives.
- Strong business case development, analytical, problem-solving, and decision-support capabilities.
- Knowledge of healthcare vendor management, contracting processes, and governance frameworks.
- Ability to influence stakeholders across multiple functional areas and organizational levels.
- Strong verbal, written, presentation, and facilitation skills.
- Experience interpreting operational and financial performance data.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Commitment to collaboration, continuous improvement, and operational excellence
Nice To Haves
- Experience with QuickBase, PowerBI, and SharePoint preferred
Responsibilities
- Manage governance workflows, vendor inventories, lifecycle tracking systems, stage gates, and decision logs.
- Monitor governance timelines, milestones, deliverables, and approval requirements.
- Coordinate governance forum agendas, meeting materials, action tracking, and follow-up activities.
- Serve as a primary support for assigned vendor opportunities and business stakeholders as they navigate through the Clinical Vendor Governance lifecycle, including intake, assessment, due diligence, business case development, and governance review.
- Facilitate progression of vendor opportunities through governance stage gates and approval processes.
- Ensure governance documentation, approvals, decisions, and supporting materials are maintained according to established standards.
- Escalate risks, issues, and dependencies
- Support audit readiness activities and governance reporting requirements.
- Coordinate issue tracking, remediation activities, and documentation associated with governance findings.
- Communicate decisions, action items, risks, and status updates to vendors and business stakeholders
- Capture stakeholder feedback and identify opportunities to improve governance effectiveness and user experience.
- Support continuous improvement efforts across the Clinical Vendor Governance program.
- Contribute to development of governance tools, templates, intake processes, reporting capabilities, and operational workflows.
- Maintain governance data, vendor inventories, and lifecycle tracking systems.
- Support implementation of technology platforms and reporting solutions that improve visibility and governance effectiveness.
- Identify opportunities to improve efficiency, consistency, transparency, and stakeholder experience throughout the vendor lifecycle.
Benefits
- medical coverage
- dental coverage
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
