Sr. Logistics Manager

Reformation • Vernon, CA

20h • $120,000 - $150,000 • Onsite

About The Position

We are looking for a Sr. Logistics Manager who will be responsible for the day to day management of carrier relations, product distribution, and shipping networks for a growing omni-channel direct-to-consumer business (ecommerce, wholesale, and retail). You will work closely with our internal teams to manage and develop a first-class logistics operation that supports the company's growth and fast turning inventory, both domestically and internationally.

Requirements

• Bachelor’s Degree in Supply Chain, logistics, business or a related field.
• 5–7+ years of progressive experience in transportation and logistics, with 2+ years people-managing a transportation/logistics team.
• Previous experience with ERP, WMS and e-commerce systems in an omni channel environment.
• Working knowledge of warehousing operations, order processing, fulfillment, and shipping.
• Experience with managing international shipments and customs, including duty drawbacks.
• Experience in small parcel transportation management and optimization.

Nice To Haves

• Spanish language is a plus.

Responsibilities

• Own the transportation cost line (~$24M annually); deliver CPP (cost-per-package) and CPU targets.
• Lead annual parcel RFP and ongoing rate negotiations with FedEx, UPS, USPS, regional carriers, and international partners.
• Partner with Trade Compliance on cross-border flows (US- EU, CA, UK), DDP strategy, HTS classification support, and duty recovery programs.
• Own returns carrier strategy and reverse logistics network design including owning shipment routing for Retail, Wholesale, and Speciality shipments
• Optimize parcel mix, zone distribution, and middle-mile/injection strategies.
• Build out and develop a playbook of standard processes and improvement across the department
• Implement a long-term logistics network strategy that will best serve our sales growth, geographies and channels
• Implement processes, SLA’s and teams that support Reformation’s growth and service objectives, as well as scale shipping expense
• Lead and support the resolution of in transit package-related issues and act as an information resource for all things related to day to day shipping operations.
• Managing customs documentation processing and working directly with carriers to resolve international customs issues.
• Develop and own shipment exception monitoring, remediation, and reporting.
• Provide visibility and transparency to key partners across the business on shipping service levels.
• Working with the Operations Director to optimize shipping methods selected as well as packaging and supplies used.
• Filing claims for any packages that are late, lost, or damaged in transit.
• Maintaining account hierarchies for retail and corporate carriers.
• Continually work to optimize the sustainability (people, profits and planet) of our logistics and shipping processes.

Benefits

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis.
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees