Responsibilities will include, but are not limited to: Monitor daily outbound transportation activity to ensure accurate execution across all shipments, including - Tracking shipments from pickup through final delivery Identifying and resolving delivery exceptions and service issues Coordinating with internal teams and external partners to maintain service levels Analyze operational performance and identify trends, risks, and opportunities for improvement, including - Reviewing shipment, routing, and delivery data to support decision-making Providing regular updates and insights to leadership Supporting forecasting and planning efforts based on volume and operational trends Support resolution of logistics issues and inquiries, including - Assisting with troubleshooting transportation and delivery issues Providing timely updates and communication to stakeholders Partnering with internal teams to support issue resolution and follow-up Provide first-level support for logistics systems, including - Assisting with basic troubleshooting and issue identification within warehouse systems Supporting users with system questions and navigation Escalating system issues to appropriate teams when needed Support system and data integrity across logistics platforms, including - Maintaining and validating operational data Assisting with reporting development and enhancements Ensuring consistency and accuracy of key data elements Supporting implementation of system and process changes Provide support for specialized delivery programs and projects as needed, including coordination, tracking, and communication of key milestones Manage a high volume of work and competing priorities to ensure service level expectations are consistently met All other duties as assigned
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Job Type
Full-time
Career Level
Senior