Sr. Learning Manager, Field Enablement Neuroscience

Bristol Myers SquibbPrinceton, NJ
$148,750 - $180,250Hybrid

About The Position

The US Commercialization Learning organization is the catalyst for empowering the field to drive transformative customer experiences that give patients hope and is a dynamic organization that is executing on excellence in building expertise and knowledge for our sales teams. As a Learning Manager, you will be working amongst the best in your profession and will collaborate with talented and dedicated professionals committed to advancing learning. The Senior Learning Manager role is a field-based position with the primary job responsibility of onboarding new commercial and medical customer facing teams to their role, and effectively elevate the clinical knowledge, selling skills, and functional capabilities of teams across US business units and assigned brands while in role. The Senior Learning Manager may also be responsible for key home office projects and will be required to go into Princeton Pike (PPK) home office (Lawrenceville NJ) 2-3 days per month. While this is a field-based role, a company car is not required and therefore is not offered with this role.

Requirements

  • Bachelor’s degree or equivalent required; Master’s degree preferred
  • Minimum of 5-7 years of Pharmaceutical Sales Representative experience required
  • Therapeutic area or training experience is highly preferred
  • Demonstrated ability to work effectively in matrix teams
  • Demonstrated track record of developing self & others to drive and enhance performance
  • Demonstrated presentation and facilitation skills, potentially including previous experience leading workshops at sales meetings or new hire classes
  • Demonstrated ability to effectively manage multiple projects
  • The ability to bring strong leadership, execution, and a winning mindset to the role
  • Demonstrated ability to effectively create and communicate new hire strategic learning plans and curricula
  • Ability to travel for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)
  • Proficiency in Microsoft Office - PowerPoint, Excel and Word, AI applications (ChatGPT, MS Co-Pilot, Claude) and other applications

Responsibilities

  • Collaborate with training colleagues, Sales, Medical, Operations, Marketing leadership, consistently implementing results-focused, performance-based, standardized training and development processes
  • Co-development and facilitation of POA meetings, new hire Classroom Workshops, and other training activities. Key competencies of focus will include Scientific Agility, Selling Skills/Customer engagement, Product & Disease State Knowledge, Insights Gathering, Business Analytics, and some Above Brand competencies
  • Ongoing assessment, update, and maintenance of onboarding curriculum pathways to include latest strategic and scientific priorities
  • Streamline and align training delivery across therapeutic areas and indications to ensure a consistent quality learning experience
  • Work with Project Managers and/or directly with Enterprise Learning Services to assign curricula through our Learning Experience Platform, MyLearning
  • Lead and conduct verbal validations and certifications
  • Lead and conduct Train the Trainer sessions
  • Manage preceptors (NSTs/DSTs) ensuring delivery of key projects. This includes equipping preceptors with skills to deliver new hire and advanced training curricula
  • Assess and analyze the effectiveness of new hire and other assigned training programs and initiatives utilizing Kirkpatrick Model
  • Adhere to Adult Learning Principles and learning measurement methodologies

Benefits

  • Medical, pharmacy, dental, and vision care
  • BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
  • 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
  • flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees))
  • 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
  • unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day
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