Sr. Learning & Development Consultant

Blue Cross Blue Shield of Massachusetts•Boston, MA

4d•Hybrid

About The Position

The Senior L&D Consultant is a senior individual contributor responsible for designing and delivering modern, scalable learning solutions that build critical capabilities for leaders, managers, and employees. This role is eligible for our Flex Persona and candidates are required to be in our Boston location Tuesday and Wednesday of each week.

Requirements

Bachelor’s degree or equivalent practical experience.
8+ years in L&D or talent development.
Strong instructional design expertise.
Experience building enterprise-wide programs.
Knowledge of digital and other progressive technology-enabled learning platforms.
Instructional Design Expertise: A deep understanding of adult learning principles and the ability to design engaging, effective learning experiences.
Program Management: Proven ability to manage complex, enterprise-wide learning programs from conception to delivery.
Innovation: A passion for modern learning technologies, including digital and AI-enabled platforms, and a drive to innovate.
Consulting & Partnership: The ability to partner and collaborate with HRBPs and business leaders to diagnose needs and align learning solutions to business challenges.

Nice To Haves

Master's degree is preferred.

Responsibilities

Design enterprise learning frameworks and build role-based, career-stage learning journeys that are aligned to our enterprise-wide strategy and integrated into the flow of work.
Own the development and execution of a comprehensive suite of leadership programs and curricula for first-time managers, mid-level managers, and senior leaders.
Lead skill and competency assessments and own the design of targeted skill-building programs in critical areas like AI, analytics, and new associate success.
Develop blended, innovative learning solutions (digital, live, experiential, AI-enabled), manage vendor relationships, and drive innovation by incorporating modern learning technology.
Design and deliver learning solutions that are inclusive by design, ensuring content, delivery, and access promote a culture of belonging and equip leaders to manage diverse teams effectively.