Sr. Lean Operations Manager

IDEXX • Westbrook, ME

1d • $160,000 - $170,000 • Onsite

About The Position

As the Senior Lean Operations Manager, you will lead all aspects of work driving continuous improvement culture and embedding Lean principles across the IDEXX enterprise. Managing a team of Lean Leaders, you will be responsible for supporting the IDEXX Excellence System, driving process optimization and productivity improvements. The ideal candidate brings management experience, possesses robust problem-solving skills and has a proven track record of implementing Lean principles within an operating system to achieve measurable results.

Requirements

• Bachelor’s degree in Engineering, Business Management, Operations or equivalent combination of education and experience required.
• 7+ years of management skills and ability.
• Proficiency in Lean methodologies and operating system deployment
• Ability to organize, prioritize and direct work activities.
• Experience with ERP systems and process mapping software
• General business knowledge required, including specific knowledge of businesses supported.
• Excellent customer service and business relationship-building skills required.
• Reasoning, problem solving and analytical skills to resolve issues.
• Project management and change management skills and abilities.
• Communication skills, both verbal and written.
• Personal computer skills, including Microsoft Office.
• Fluency in the English language
• Travel required.

Nice To Haves

• Master’s degree or equivalent preferred.

Responsibilities

• Develops, implements, and sustains Lean transformation strategies aligned with the IDEXX Excellence System.
• Conducts value stream mapping to identify inefficiencies and areas for improvement.
• Establishes and monitors KPIs to track continuous improvement efforts.
• Collaborates with leadership to prioritize improvement opportunities and allocate resources.
• Manages staff and/or supervisors of the Lean team within Operational Excellence, planning and assigning work, monitoring activities and evaluating performance.
• Manages escalated/critical issues.
• Administers employment actions, provides coaching and guidance to staff and promotes staff training and development.
• Contributes to development of strategy and direction.
• May coordinate work of outside vendors and contractors.
• Communicates with other related departments to coordinate work and resolve issues as needed.
• Provides internal and/or external customer feedback and leads/participates in teams related to new or ongoing project work and other areas as needed.
• Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience.
• Identifies problems, obstacles and opportunities and proactively acts to address issues.
• Strives for continuous improvement.
• Prepares reports and other information summarizing work activities and reports results to peer groups as well as senior management.
• Prepares various analyses as needed to highlight issues and resolve questions.

Benefits

• An annual salary target of $160,000K - $170,000K
• Opportunity for annual cash bonus
• Opportunity for performance based annual merit increase
• Health / Dental / Vision Benefits
• Day - One 5% matching 401k
• Generous PTO benefits
• Additional benefits including but not limited to pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager