Sr. Lead Product Manager - Developer Experience

Early Warning Services • Scottsdale, AZ

4d • Hybrid

About The Position

The Senior Lead Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers. The role may lead multiple products.

Requirements

• Bachelors degree.
• Typically, 9 or more years of progressive related work experience OR post-secondary degree and at least 4 years of related work experience.
• Demonstrated experience in design thinking and agile development process and methodology.
• Demonstrated leadership experience and cross functional collaboration experience.
• Proven experience in and passion for building and delivering great products.
• Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
• Excellent listening and execution skills.
• Background and drug screen.
• Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire.
• This position is ineligible for employment Visa sponsorship.

Nice To Haves

• Prior experience working in payments, financial services or similar regulated industry.

Responsibilities

• Builds the right cross-functional team to obtain a common understanding of customer pain points, empathy and excitement for solving customer issues and driving product revenue.
• Articulates product strategy and vision across the enterprise across multiple products.
• Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
• Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment.
• Uses insights about the market and industry to drive development of value-added solutions for customers.
• Oversees the integration of strong risk and security controls.
• Ensures compliance to laws and regulations.
• Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
• Documentation Quality & Governance: Own clarity, consistency, and compliance across all developer-facing content by defining editorial standards, coordinating cross-functional reviews, and maintaining a unified documentation strategy.
• Developer Experience & Platform Ownership: Lead the evolution of the documentation platform, manage the vendor relationship, and incorporate developer-focused features while staying current with API/SDK ecosystem trends.
• Developer Tools & Productivity Enablement: Integrate modern tooling into the docs portal, collaborate with engineering and DevRel to streamline the developer journey, and define metrics to improve onboarding, adoption, and satisfaction.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior