Product Manager, Developer Experience (SDK)

Ping IdentityDenver, CO
$130,000 - $170,000Hybrid

About The Position

As the Product Manager for Developer Experience, you will be the champion for the developers building on top of Ping’s Identity and Access Management (IAM) platform. Your mission is to abstract the complexities of identity standards into a seamless, secure, and intuitive developer experience across web and mobile platforms. You will bridge the gap between deep identity architecture and elegant code, ensuring that "Time to First Integration" is as fast and frictionless as possible. In this role, you will pioneer both human and agent-first engineering for identity. You will ensure our SDKs, APIs, and tooling are optimized not just for human engineers, but for autonomous AI agents and code assistants executing end-to-end integration workflows. You will bridge the gap between deep identity architecture and elegant code, ensuring that "Time to First Integration" is fast and frictionless.

Requirements

  • Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
  • Hands-on experience building software and can speak the same language as the developers using your SDK.
  • A solid understanding of modern identity and security protocols, specifically OAuth 2.0, OIDC, SAML, and FIDO/WebAuthn.
  • A keen product sense for "clean code" and developer ergonomics. You understand what makes an API intuitive, a library reliable, and documentation actually useful.
  • Experience using AI-assisted software development tools such as Claude Code, GitHub Copilot, Codex, or similar as part of day-to-day engineering or product workflows. Understands how modern AI coding agents interact with SDKs, APIs, documentation, and developer tooling, and can identify opportunities to optimize products for both human developers and AI agents.
  • Strong written and verbal communication skills, with a proven ability to translate complex architectural concepts into clear product requirements for engineering, and compelling narratives for external stakeholders.
  • Experience defining and executing a product roadmap based on market trends, competitive analysis, and customer feedback while managing a product backlog in an agile environment, balancing immediate developer friction points with long-term platform scalability.

Nice To Haves

  • Experience using client side SDKs and REST APIs
  • Deep understanding of Identity and access management standards
  • Exposure to or strong interest in emerging agentic infrastructure tools, AI software development loops (e.g., Cursor, Claude Code, GitHub Copilot Workspace), and standard machine-to-machine interaction protocols like MCP.

Responsibilities

  • Drive Developer Adoption: Own the product strategy and roadmap for Ping’s Orchestration SDK across Web, iOS, Android, and Hybrid frameworks, turning complex IAM capabilities into highly adoptable developer tools.
  • Champion Developer Experience (DX): Partner with the technical documentation and developer relations teams to deliver world-class documentation, quick-start guides, and sample apps that developers love to use.
  • Cross-Functional Orchestration: Work closely with core Engineering and PM teams across the organization to ensure the SDK seamlessly exposes new identity capabilities and aligns with broader platform releases.
  • Gather Developer Insights: Actively engage with customers, partner engineers, and the open-source community to gather technical requirements, map developer journeys, and translate feedback into a prioritized backlog.
  • Evangelize the Product: Write technical blog posts, participate in developer forums, and create content that highlights SDK capabilities and modern integration patterns.
  • Execute the Vision: Manage the product lifecycle from concept to release, maintaining a well-groomed backlog, defining clear success metrics (e.g., SDK adoption, integration time), and ruthlessly prioritizing high-impact work.
  • Stay Ahead of the Curve: Continuously monitor evolving app development trends (e.g., Swift/Kotlin updates, cross-platform frameworks like Flutter/React Native) and next-generation identity standards to keep Ping’s SDK cutting-edge.
  • Incorporate AI-Focused Mindset: Seek to make mobile and web app integration more effective by staying ahead on AI-related trends (e.g., Agent Skills) as well as broader developer experience how that relates to agents and developers.
  • Contribute to wider developer-experience: Constantly assess how to improve Ping’s developer-experience holistically, contributing to wider forums and championing original ideas.

Benefits

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)
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