Sr. Key Account Manager, Healthful Solutions, US/CAN

Ingredion Incorporated • Westchester, IL

7d • $150,400 - $200,533 • Remote

About The Position

The Senior Key Account Manager, Healthful Solutions, US/Canada role is responsible for developing strategic account plans to create long-term value for customers. This involves establishing strategic relationships, introducing value selling concepts, and collaborating with various internal teams to close new opportunities. The role also requires advising customers on innovative solutions, quantifying value created, and negotiating contracts. Additionally, the position involves managing sales territory budgets, maintaining accurate sales records, conducting market analysis, and ensuring effective communication within the company and with customers.

Requirements

• Bachelor’s degree in a related field (Food Science, Chemical Engineering) or business.
• 5+ years of direct sales or technical sales experience, preferably in the food, beverage or ingredient industry.
• Proven track record managing and penetrating complex accounts at multiple touch points and delivering results.
• Excellent communication skills, both written and oral, with the ability to prepare and deliver technical and business presentations.
• Strong organizational and time management skills.
• Knowledgeable in financial dealings with customer accounts and proven negotiation skills.
• Ability to engage in functional problem-solving conversations with customers and internal stakeholders.
• Strong computer skills (Word, Excel, PowerPoint), salesforce.com or other CRM experience preferred.
• Willingness to travel up to 50% of the time.

Nice To Haves

• MBA a plus.
• Focus in Protein Fortification, Fiber Solutions and Sugar Reduction/Stevia a plus.

Responsibilities

• Develop strategic account plans to create long-term value for customers, including account strategies, defined objectives, milestones, and specific opportunities.
• Establish strategic relationships with key accounts to sell products, services, and alternative solutions.
• Develop strong multi-level relationships between Ingredion and key customers to drive growth and address challenges.
• Work with management to develop a business plan, demand forecast, and sales strategy.
• Utilize technical understanding of food ingredients to introduce value selling or value price concepts.
• Work with Technical Service, Marketing, Business Management, and other key stakeholders to develop and close new opportunities.
• Conduct market analysis of customers, understanding market trends and competitive pricing.
• Advise and work with customers to create innovative solutions.
• Design trial plans utilizing technical resources to create innovation solutions.
• Create solutions based on implicit customer needs and quantify/articulate the value created for the customer.
• Identify opportunities to solve customer problems with existing products or innovation.
• Create and conduct proposal presentations and RFPs.
• Negotiate contracts with customers and manage their development, accuracy, and delivery.
• Develop and achieve budget and control expenses for sales territory.
• Maintain accurate records of all sales activity, including customer call reports, territory sales analysis, quarterly updates, and salesforce.com data.
• Develop and maintain effective communication channels within Ingredion to address pricing, market trends, sales initiatives, technical requirements, new product development, customer requests, and overall market direction.
• Understand and monitor the competitive landscape and activities of competitors.
• Ensure communication with customer service and credit to meet customer needs and contract obligations.
• Collaborate with the demand planning team for accurate forecasting and relay this information to management and sales team members.

Benefits

• Competitive salary and performance-based pay
• Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Medical, dental and vision coverage
• 401(k) plan with an competitive company match
• Learning, training, and development opportunities
• Tuition reimbursement
• Personalized recognition rewards globally
• Exclusive discounts on everyday products, services, and travel

What This Job Offers

• Job Type: Full-time
• Career Level: Senior