Sr IT Program Manager -SAP Modernization - Newark, NJ

Military Spouse Corporate Career Network•Newark, NJ

4d•Hybrid

About The Position

The Sr. IT Program Manager is responsible for the management of multiple Project Managers, who are embedded with our Product Oriented Delivery Teams. The Sr Program Manager will be responsible for the SI scope management and ensuring the delivery of all milestones and deliverables outlined. Additionally, they will oversee all aspects of assigned programs throughout project lifecycles to ensure completion within the defined scope, quality, and time and cost constraints. Supervises individual project managers. Ensures accurate allocations of resources throughout the program. Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs. The Sr Program Manager will be responsible for working closely with our SAP PMO, SI and PMOQA Partners, as well as internal teams, ensure adherence to scope and the identification and mitigation of technical impediments. Programs may contain elements of work outside of the scope of the discrete projects in the program. The main purpose of the role is to deliver strategic value of a business-aligned SAP Modernization Program through effective team and initiative management. The Sr. IT Program Manager works with peers to shape portfolio needs and ensure that the individual disciplines are aligned towards meeting the strategic goals of the SAP Modernization Project. The resource will use their proven experience managing complex programs to improve business experience, minimize technical debt, and ensure successful delivery of projects. Role will support business and IT leaders to plan, scope, and develop programs and projects to implement business-aligned IT strategies. Develops and manages internal resources to continuously deliver technology and process value within an IT Tower or product aligned portfolio.

Requirements

Proven experience managing complex programs
Experience managing multiple Project Managers
Experience with SAP PMO, SI and PMOQA Partners
Experience in scope management
Experience in ensuring delivery of milestones and deliverables
Experience overseeing all aspects of assigned programs throughout project lifecycles
Experience ensuring completion within defined scope, quality, time, and cost constraints
Experience ensuring accurate allocations of resources throughout the program
Experience leading multi-disciplinary teams
Experience identifying and mitigating technical impediments
Experience shaping portfolio needs
Experience aligning disciplines towards strategic goals
Experience improving business experience
Experience minimizing technical debt
Experience ensuring successful delivery of projects
Experience supporting business and IT leaders to plan, scope, and develop programs and projects
Experience implementing business-aligned IT strategies
Experience developing and managing internal resources to continuously deliver technology and process value
Experience ensuring adherence to Project Deliverable, Milestones in accordance with PMO Stage Gate Processes and Governance Frameworks and SoWs
Experience coordinating activities and delivery across multiple, related projects or work streams that span technology and areas
Experience identifying, developing mitigation plans, and monitoring to drive timely and effective escalation and risk/issue resolution
Experience managing and/or escalating issues and/or complications and responding well to time pressures
Experience tracking dependencies and risks, and assessing change impact across interdependent work streams and projects
Experience capturing all pertinent actions and decisions
Experience providing oversight and guidance to those managing smaller projects within specific business unit domain
Experience overseeing project resources to deliver required project artifacts/goals
Experience using effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships
Experience ensuring alignment on scope, value proposition and overall project goals
Experience working with functional departments to coordinate systems testing, deployment, training, and support
Experience tracking and communicating progress
Experience providing project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence
Experience ensuring proper communication and change management processes are adopted for all major change initiatives
Experience working closely with Analytics, OCM, QA, Cost, Scheduling and Program Leadership to accurately report on program status and health
Experience managing team and working to build core competencies within the area with a focus on operational excellence
Experience overseeing vendor deliverables, ensuring vendor adherence to contract terms, working with leadership on vendor performance and SLA compliance
Experience facilitating project tailoring and artifact development to align with project management processes in accordance with project sizing.

Responsibilities

Manage a team of Project Managers ensuring adherence to Project Deliverable, Milestones in accordance with PMO Stage Gate Processes and Governance Frameworks and SoWs.
Lead and manage programs by coordinating activities and delivery across multiple, related projects or work streams that span technology and areas.
Ensures program meets schedule and scope targets.
Identify, develop mitigation plans, and monitor to drive timely and effective escalation and risk/issue resolution.
Manage and/or escalate issues and/or complications and respond well to time pressures.
Track dependencies and risks, and assessing change impact across interdependent work streams and projects.
Capture all pertinent actions and decisions.
Provide oversight and guidance to those managing smaller projects within specific business unit domain.
Oversees project resources to deliver required project artifacts/goals.
Use effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships.
Ensure alignment on scope, value proposition and overall project goals.
Work with functional departments to coordinate systems testing, deployment, training, and support.
Track and communicate progress.
Provide project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence.
Ensure proper communication and change management processes are adopted for all major change initiatives.
Work Closely with Analytics, OCM, QA, Cost, Scheduling and Program Leadership to accurately report on program status and health.
Manage team and work to build core competencies within the area with a focus on operational excellence.
Oversees vendor deliverables, ensures vendor adherence to contract terms, works with leadership on vendor performance and SLA compliance.
Facilitate project tailoring and artifact development to align with project management processes in accordance with project sizing.