Sr. IT Manager

Honeywell • Charlotte, NC

3d • Hybrid

About The Position

As a Sr. IT Manager – Executive Care & Event Services, you will lead and transform Honeywell’s premium Executive IT support capability, delivering world-class, white-glove services to senior executives and enabling seamless IT experiences for high-visibility executive events. This role combines two critical service domains: Executive Care (Diamond / Platinum / C-Suite Support) – high-touch, 24/7 IT support for executives and their offices. Event Services – planning and execution of IT services supporting executive engagements, board meetings, and global events. You will drive operational excellence, governance, and service innovation across both areas, ensuring consistent, proactive, and high-quality executive experience. You will report directly to our Senior Director of IT and you’ll work out of our Charlotte, NC, or Atlanta, GA location on a Hybrid work schedule. Hybrid Work Schedule Note: For the first 90 days New Hires must be prepared to work 100% onsite Monday – Friday. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Experience in leading and transforming IT support capabilities.
• Experience in delivering high-touch, 24/7 IT support.
• Experience in planning and executing IT services for events.
• Experience in driving operational excellence, governance, and service innovation.
• Ability to ensure consistent, proactive, and high-quality executive experience.

Responsibilities

• Lead and transform Honeywell’s premium Executive IT support capability.
• Deliver world-class, white-glove services to senior executives.
• Enable seamless IT experiences for high-visibility executive events.
• Provide high-touch, 24/7 IT support for executives and their offices.
• Plan and execute IT services supporting executive engagements, board meetings, and global events.
• Drive operational excellence, governance, and service innovation across both Executive Care and Event Services.
• Ensure consistent, proactive, and high-quality executive experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed