Sr. IT Manager - Enterprise Systems Optimization
About The Position
The Sr. IT Manager will serve as the strategic technology leader for the client’s enterprise applications, with executive exposure and a mandate to modernize, lead, and transform rather than simply maintain systems. The role owns the full lifecycle of the ERP, CRM, and custom application portfolio, leads a team of IT professionals, and partners directly with the VP of Process & Systems and senior business leadership to drive technology-enabled competitive advantage. The position is with the US-based operating subsidiary of a global heavy, off-road machinery company experiencing growth across North America. The company serves customers throughout North America and emphasizes reliability, innovation, and customer-first service.
Requirements
- 10+ years of progressive IT experience.
- At least 5 years in a leadership role managing systems and development teams.
- Proven experience managing large-scale ERP and CRM platforms across the full lifecycle.
- Deep knowledge of system architecture, databases, networking, and security principles.
- Strong project portfolio management skills, including scope, budget, timeline, and quality.
- Change management expertise and the ability to lead organizational and technical transformation.
- Exceptional communication skills, including the ability to explain technical complexity to executive and business audiences.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Nice To Haves
- Experience with cloud platforms such as AWS, Azure, or GCP and modern architectural approaches.
- Familiarity with DevOps practices, CI/CD pipelines, and automation tooling.
- Master’s degree.
Responsibilities
- Develop and execute an IT systems strategy aligned with the company’s business objectives.
- Collaborate with the VP of Process & Systems and executive stakeholders to identify technology needs and deliver solutions that drive efficiency and growth.
- Contribute to the IT roadmap and multi-year budget planning process.
- Stay current on emerging technologies and drive adoption of innovations that deliver competitive advantage.
- Oversee the full lifecycle of enterprise applications, including ERP, CRM, custom solutions, and other business-critical platforms.
- Ensure the reliability, scalability, security, and performance of systems and infrastructure.
- Manage vendor and external partner relationships for software, integrations, and support services.
- Lead and mentor a team of four developers, architects, and QA professionals.
- Establish and enforce best practices for development methodologies, coding standards, and quality assurance.
- Manage the project portfolio, ensuring on-time and on-budget delivery across concurrent initiatives.
- Foster a culture of technical excellence, continuous improvement, and innovation.
- Recruit, develop, and retain IT talent.
- Conduct regular performance reviews and provide coaching and feedback.
- Create career development pathways for high performers.
- Partner with HR, Finance, Operations, Sales, and Product Support to understand business needs and translate them into technology requirements.
- Serve as a trusted technical advisor to non-technical business stakeholders.
- Facilitate effective communication between IT and business units.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
