Sr. IT Infrastructure Engineer

Encore Electric, Inc.

12h • Onsite

About The Position

Work independently and alongside the IT department to design, maintain, support,
and monitor the IT infrastructure for Encore’s offices and job sites.

PLEASE NOTE: this role is based full-time at our office in Lakewood, CO with
some requirements for travel to other offices. No remote candidates will be
accepted.

Requirements

• Microsoft Windows server and desktop operating systems
• Microsoft Active Directory
• Azure Active Directory
• Microsoft Exchange Server
• VMware ESXi and other virtualization technologies
• Fortinet firewalls and security products
• Knowledge of Cyber Security Standards and Best Practices
• Knowledge of industry best practices
• Networking hardware (switches, routers, WAPs)
• Networking protocols
• VPN setup and management
• SAN management
• Skill in adapting to new and changing requirements, environments, and/or information.
• Expertise across a broad range of Microsoft Infrastructure Technologies, including but not limited to: current and future Windows Operating Systems, all components of Active Directory , Azure, Collaborative Communications and workspaces.
• Expertise in writing Windows Power Shell scripts for automation or maintenance
• Expertise in Active Directory Domain Services including Group Policy, DNS, DHCP, and Sites & Services and supporting infrastructure.
• Experience managing Microsoft Office 365 back-end infrastructure including Exchange Online, Teams, SharePoint, and OneDrive for Business
• Business writing
• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding
• Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees
• Organizing work to accomplish tasks
• Reading and writing
• Prioritizing and reporting to meet job needs
• Problem solving
• Tracking numbers and bits of data relevant to the work assignment
• Under minimal supervision, work independently and make decisions on the needs of the organization
• Possessing comprehensive knowledge of subject matter, handles complex issues/problems and refers only the most complex issues to higher-level staff or vendor support
• Provide leadership, coaching and mentoring to junior staff
• The ideal candidate will have at least eight years of experience in IT systems administration, along with relevant industry certifications such as MCSE or MCSA. A degree in Information Technology, Management Information Systems, or equivalent hands-on experience is required.
• This role also requires the ability to work independently, apply sound judgment, and make decisions that align with the needs and priorities of the organization

Responsibilities

• Architect, supervise, and participate in the implementation of technologies and platforms supporting the data, security, and voice infrastructure.
• Ensure availability of enterprise infrastructure that support internal employee business functions and external customer communications.
• Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure.
• Mentoring responsibilities
• Serve as one of the primary points of contact for service providers and coordinate circuit design, provisioning, installation, and troubleshooting.
• Document the design, operation, and troubleshooting of technology platforms and procedures.
• Plan, design, implement, and continuously improve disaster recovery procedures
• Maintain a good working knowledge of current infrastructure and future trends
• Interact and coordinate with vendors, suppliers, distributors, and contract consultants
• Maintain the necessary project plans and documentation for system builds and modifications
• Monitor systems and identify performance issues proactively
• Propose new IT services and solutions to the end users and the senior management team
• Requirements analysis
• Network and systems engineering
• Storage engineering
• Application infrastructure
• Provide input to annual business plan to support future computing requirements
• Project management
• Infrastructure and system testing
• Budgeting
• Other duties as may be assigned

Benefits

• Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
• Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.
• This position is eligible for cell phone allowance and the short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level